Quality Analyst

Founded in 1887, Dignity Health - California Hospital Medical Center is a 318-bed, acute care, nonprofit hospital located in downtown Los Angeles. The hospital offers a full complement of services including a Level II trauma center, the Los Angeles Center for Womens Health, obstetrics and pediatric services, and comprehensive cardiac and surgical services. The hospital shares a legacy of humankindness with Dignity Health, one of the nations five largest health care systems. Visit here https://www.dignityhealth.org/socal/locations/californiahospital for more information.

One Community. One Mission. One California 

We’ve been providing acute care services to DTLA for more than 130 years. Now, we're expanding with the opening of our new patient tower, Grand Tower, featuring a dramatically expanded Emergency Department and Family Birth Center. Thoughtfully designed with increased patient comfort and privacy.

The expansion includes:

• 6 trauma bays—to care for the most seriously injured patients
• 47 exam rooms—to reduce wait times
• Expanded patient capacity—to support more people in need and decrease ambulance diversions
• Dedicated ED pediatric rooms—keeping families with young children separate from traumatically injured patients
• Dedicated waiting areas for families to provide a calm, soothing environment
• Convenient ER online scheduling and real-time updates from your mobile phone

We are seeking a highly analytical and detail-oriented Quality Improvement Data Analyst to join our dedicated Quality & Patient Safety team. In this pivotal role, you will be instrumental in supporting our continuous drive for excellence in patient care, especially as we launch and optimize operations within the new Grand Tower. You will leverage your expertise in data management, analysis, and reporting to identify insights, support quality initiatives, and contribute to tangible improvements in patient safety, experience, and operational effectiveness across the organization.

• Facilitates development and implementation of data collection tools and processes including, the ability to identify data elements needed to complete appropriate measurement, perform timely data collection and abstraction per specifications, and validate data prior to submission or preview reports prior to publication.
• Generates reports and analyses to support related quality improvement, patient safety, patient experience and operational effectiveness using key statistical tools, including but not limited to, run charts, bar charts, pie charts, control charts, and cause and effect diagrams. Analyzes data and identifies key findings and develops action plans. Presents complex data with simplicity of design in a clear, easy to understand format.
• Learns, understands and becomes proficient in relevant facility, Dignity Health and external data sources and systems including, but not limited to, clinical process and outcome data, electronic health record data, event reporting data, and patient complaints, etc. (e.g. Midas+, iVOS, ATLAS, etc.). Assists in designing, developing, maintaining and updating clinical and other databases based on department and organizational needs.
• Collaborates on multidisciplinary teams and provides analytical support for various projects related to quality improvement, patient safety, patient experience and outcomes, as appropriate. Interprets, explains and discusses data analysis results.

• Associate's Degree or three (3) years of related job or industry experience in lieu of degree.
• Minimum of one (1) year analytic/statistical analysis experience, preferably in health-care or clinic environment.