Medical Assistant - Registered

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.

Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.

Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.

We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.

We are seeking a highly motivated and compassionate Medical Assistant to join our team.  The MA-R will provide essential clinical and administrative support to our physicians and nursing staff, ensuring the smooth and efficient operation of the clinic. 

This role requires a strong understanding of medical terminology, procedures, and patient care principles.  The ideal candidate will possess excellent communication and interpersonal skills, a commitment to patient confidentiality, and the ability to work effectively both independently and as part of a team.

Responsibilities:

• Responsible for rooming and patient flow by taking medical histories, vital statics, obtaining last visit notes and/or lab results. Prepares patients for exams, treatments and procedures by obtaining vital signs which may include temp,
• pulse, respirations, blood pressure, height and weight measurements. Observe and record patient symptoms.
• Explain tests or procedures and inform patients of test results. Instruct patient in urine or fecal specimen collection, screen and follow up test
• results. May perform waived test: Glucose or Urine Dip.
• Maintain medication and immunization records.
• Utilizing Standard Precautions: cleans & organizes exam rooms, cleans/sterilizes equipment, disposes of bio-hazardous materials and is responsible for autoclave wrapping.
• Acts as primary contact for patients in person and on the phone. Greets patients upon entering the clinic. Registers and checks-in patients, prepares paperwork for visit, verifies and updates patient information for new and established patients. Collect copayments from patients at check-in.
• Answer telephones and schedule patient appointments with providers. Reminds patients of upcoming appointments and schedules new or follow up appointments. Explains logistics related to appointments (e.g., appointment time, parking). Keeps patients informed of delays. Routes phone calls per urgent/emergent guidelines. Perform telephone and in-person screening.
• Coordinates and schedules services for patients and providers. Maintains provider’s daily schedules and communicates changes. Prepares charts with all necessary paperwork. Coordinates pre-authorizations. Requests/submits referrals. Maintains filing of test results. Updates insurance information. Manages information such as filing, pharm refill line, release/receipt of records, x-rays, referrals, pre-authorizations & quality checks on charge slips. Provides patients with generic preoperative and postoperative information.
• Manages office supplies. Coordinates durable medical equipment delivery/return. Maintains stock & patient education materials Sorts mail & other communications.

Requires:

• High School diploma or GED
• 6 months experience in a medical office/clinic or graduation from an accredited Medical Administrative Assistant, Nursing Assistant or Medical Assistant Program.
• Medical Assistant Registered (MA-R) through the State of Washington
• Knowledge of medical terminology.
• Professional demeanor with a positive, upbeat attitude, strong communication skills.
• Excellent organizational and interpersonal communications.
• Detail oriented with ability to multi-task. Capable to work independently with minimal supervision.
• Ability to effectively present information and respond to questions from administrative and clinical staff, leaders, patients and physicians

Preferred:

• Associates degree or equivalent

Just as Virginia Mason is dedicated to improving the lives of our patients and our community, We are equally dedicated to your professional and personal success. With a wide range of perks that includes a comprehensive compensation and benefits package, and the opportunity to live in one of the most livable cities in the nation, you will find that a medical Assistant opportunity With Virginia Mason is one worth taking.

We are an equal opportunity/affirmative action employer.