Admissions Coordinator - Infusion

CommonSpirit Health at Home is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received: at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.

**AmeriMed Infusion Pharmacy**
**Now Hiring: Full-Time Admissions Coordinator**
**Location: West Chester, Ohio**

**Schedule:**
Monday – Friday (Rotating Shifts: 8:30 AM - 5:00 PM, 9:00 AM - 5:30 PM, 9:30 AM - 6:00 PM)

AmeriMed Infusion Pharmacy is seeking a dedicated and detail-oriented **Admissions Coordinator I** to join our team in West Chester, Ohio. In this role, you will coordinate infusion therapy, enteral therapy, and durable medical equipment services for our infusion patients and customers. You will play a vital role in ensuring smooth patient admissions, optimizing the patient experience, and supporting continuous quality improvement initiatives.

**Key Responsibilities:**
- Facilitate the admission process by obtaining referral data and entering patient information into CPR+.
- Coordinate start of care with referral sources, patients, and service delivery teams to ensure timely and accurate service initiation.
- Maintain an in-depth knowledge of product lines and customer service standards, acting as a resource for both internal teams and external customers.
- Keep current on local insurance providers to assist with discharge planning for infusion, enteral therapy, and medical equipment needs.
- Develop and nurture relationships with outside agencies and referral sources to promote seamless transitions to home care.
- Verify insurance coverage, including government payors and private insurers, and complete necessary authorizations, benefit checks, and documentation such as ABN, AOB, and Patient Agreements.
- Participate actively in team meetings and continuous quality improvement efforts.

Your benefits include:

• Generous annual bonus opportunity based on company performance
• Excellent holiday and paid time off plans
• Medical, dental, and vision plans
• Tuition reimbursement for degree-seeking students
• Employer contribution to your 401(k)

- Minimum of three years’ customer service experience in the medical field.
- Strong interpersonal skills with the ability to collaborate effectively with a multidisciplinary team.
- Excellent organizational, time management, and attention to detail.
- Proficient in typing and computer skills, with the ability to navigate electronic health records and insurance verification systems.
- Exceptional written communication skills.
- Ability to work well within a team environment and handle multiple priorities efficiently.

At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.