Security Officer

Dignity Health Mercy San Juan Medical Center is a 384-bed not-for-profit Level 2 Trauma Center located in Carmichael California. We have served north Sacramento County as well as south Placer County for over 50 years. Our facility is one of the area's largest medical centers and also one of the most comprehensive. Our staff and volunteers are dedicated to community well-being; providing excellent patient care to all. Mercy San Juan Medical Center is a Comprehensive Stroke Center as well as a Spine Center of Excellence. We are proud recipients of the Perinatal Care Certificate of Excellence and a Certificate of Excellence for Hip and Knee Replacements.

One Community. One Mission. One California

Position Summary:

The Security Officer is expected to provide a reasonably safe and secure environment for all who enter Dignity Health properties and to assure the physical security of buildings and grounds. It is expected that the security officer will demonstrate behavior consistent with Dignity Health core value and humankindness. The security officer shall support Dignity Health’s strategic plan and the goals and direction of the quality improvement/process improvement activities. Responsibilities include:

• Protecting staff, patients, and visitors by responding to calls for assistance in a timely and prudent manner such as violent or unruly patients, visitors, crimes committed or in progress, opening doors, and responding to emergency codes.
• Patrols the facility and grounds by foot or vehicle, monitors security alarms and dispatch officers promptly to location(s) where needed, and report unsafe acts or conditions.
• Knowledge of emergency procedures, equipment, supplies, reports HIPPA breaches if witnessed, investigates security breaches, conducts follow-up investigations, and writes incident reports.
• Log all activities in a daily log to accurately record events and complete clear, concise, and legible reports in a timely manner.
• Use appropriate emergency and radio codes in dispatching security officers while knowing the hospital campus to ensure that those dispatched are to right location.

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Minimum Qualifications:

• Current California-issued security officer license, showing no disciplinary actions
• High school diploma or equivalent; or three (3) years’ experience as a security officer
• Six (6) months experience as a security officer in a hospital or healthcare setting, prior law enforcement or military service, or one (1) year experience as a security officer
• Annual Workplace Violence training
• Must be able to speak English, communicate clearly orally, and in writing; understand and use de-escalation techniques
• Basic Life Support (BLS) certification through the American Heart Association (AHA) within 90 days of hire.

Preferred Qualifications:

• Completion of IAHSS Basic Training for Healthcare Security Officer within ninety (90) days preferred
• Current driver’s license issued by the state wherein the position is posted with satisfactory DMV report on file or the ability to obtain one within thirty (30) days of hire preferred