Surgery Scheduler Coordinator

CHI St. Anthony Hospital is a 25 bed, licensed for 49, faith-based, acute care, level four trauma, critical access hospital and healthcare campus serving the Pendleton, Oregon area for more than 100 years. We are committed to the highest quality of patient care and safety; and to strengthening our community through wellness education. CHI St. Anthony Hospital is designed specifically to ensure that our physicians, nurses, and healthcare professionals can continue to provide extraordinary care for our patients. The 103,000 square foot hospital features 4 operations rooms, 11 emergency rooms, 30 private patient rooms, and the latest medical equipment. St. Anthony Hospital has plenty of room to grow as needed by the community and will continue to provide the safest quality of care possible. St. Anthony Hospital was also named one of the top patient experience hospitals in 2021. CHI St. Anthony is a member of CommonSpirit Health, the largest not-for-profit health care system in the nation, boasting an integrated network of top quality hospitals, with physicians from the most prestigious medical schools, and comprehensive outpatient services-all recognized for quality, safety and service. To learn more go to www.sahpendleton.org

Job Summary:

Under general direction, the Surgery Scheduler is responsible for scheduling all inpatient and outpatient surgery and medical procedures, tests and studies ordered by the physician. Provides support, and communicates necessary information to patients and physicians regarding surgery scheduling.

Essential Functions: 

• Maintain the surgery schedule, providing necessary information to patients and physicians.
• Coordinate, register and schedule appointments for patients according to availability. 
• Conduct patient pre-certification on proper insurance approval for appointments and medical care. 
• Ensure all pre-operative required tests needed prior to surgery are scheduled and completed. 
• Coordinate and ensure necessary equipment is ordered, room availability/scheduled, pre-surgery medication, etc. is arranged prior to scheduled procedure. 
• Communicate detailed information and answer patients' questions regarding surgery preparation instructions, arrival / departure instructions relative to procedure. 
• Schedule any necessary follow-up appointments, as directed by physicians. 
• Receive and screen calls relating to problems that may arise due to date changes and any reasons for cancellation. 
• Escalate non-routine issues to the practice manager or physician. 
• The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned. 

Required Education and Experience: 

• High School Diploma or equivalent

Required Minimum Knowledge, Skills and Abilities: 

• Language Ability: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or KSAs governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to common inquiries or complaints from groups of managers, clients, customers, and the general public. 
• Math Ability: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. 
• Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 
• Computer Skills: Must be proficient with the Microsoft Office Suite, Internet navigation, database management, desktop publishing, spreadsheet, and graphic presentation packages.