System Manager Project Activation

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

Partner with System Project Managers, Operations, Administration, Hospital and Physician Enterprise partners in design, development and implementation of new ambulatory and acute facilities, and facility space planning in conjunction with project scope, budget and organizational strategy.

Under the direction of National Real Estate Services (NRES) management, responsible for managing system-wide cross functional project teams in successful implementation of Design Guidelines and transition of new CommonSpirit Health (CSH) healthcare facilities and spaces from construction to operations to improve the delivery of health care services within assigned area(s) of responsibility.

This position is directly responsible for ensuring projects adopt and implement CSH brand concepts and align with the preferred work flow, processes & procedures of hospital and clinic operations, and Physician Enterprise.   

In collaboration with System Program managers, facilitate capital project planning; design and construction related activities, budgeting and forecasting with primary focus associated to FF&E; ensures effective utilization of Preferred Provider Network; facilitates effective utilization of Project Delivery Model (PDM), design guidelines and tools; provides communication support; assists in preparing project scope/budgets and monitors control of project expenses.

This position has direct responsibility to provide implementation support to system wide healthcare professionals on all ambulatory and acute projects.

Develops and implements strategic initiatives to improve the delivery of health care services within assigned area(s) of responsibility. 

Ensures effective communication within NRES senior management on important issues, concerns, problems or anticipated problems that might impact system, group, facility and/or NRES performance and outcomes.
Maintains continuity among area, and local work teams by assuring documentation and communication of actions, issues, irregularities, and changing needs.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Contributes to team effort by promoting the NRES organization and the CommonSpirit Health PDM.
Provides primary and secondary project management responsibilities in accordance with the PDM project services responsibility matrix.
Manages project Implementation team performance in support of Program Managers; manage activities and/or functions of assigned staff, appropriately delegates work to ensure established deadlines are met including project milestones, go-live, post-go live and project close out. 

Manages training and onboarding of new staff to ensure comprehension, efficiency and timeliness of assignments, projects and tasks.  Responsible for instilling and maintaining a collaborative, professional and cohesive work environment for all team members.

Collaborate with Program Manager and operational managers and ensure effective coordination during design and procurement planning. Ensure planning and procurement tasks remain on schedule and that issues are escalated and resolved to meet successful project delivery.

Manage vendor schedules and move-in activities in collaboration with construction schedule requirements and operational needs.

Collaborate with CSH Supply & Service Resource Management (SSRM) in the development and execution of cost savings initiatives, identifying GPO gaps, negotiation of contractual terms and conditions and solicitation of RFP initiatives to maximize partnerships and maintain quality and standardization.  Identify and evaluate supplier opportunities based on price, quality, selection, service, support, availability, reliability, production and distribution capabilities, and the supplier's reputation and history.

Manage relocation projects and existing site renovation and remodels as directed by (NRES) management and System Program Managers.

Experience in training/onboarding new staff to work efficiently and independently to successfully support system/department needs. 
Experience in facilitating project planning and design related meetings, presentations and updates.
Experience in facilitating multidisciplinary user groups to ensure adequate exchange of information for all phases of project planning, design and implementation.
Knowledge in equipment planning processes with the ability to direct and monitor equipment planning activities and assure effective coordination with design processes.
Experience confronting project team performance and conformance issues as well as giving rewards and recognition. Can deliver difficult feedback to the most resistant and defensive participants by constructively focusing on improvement.
Strong project management background. Proven track record of delivering on healthcare projects. Experience overseeing all aspects of the project, including planning, design and budgets.
Successfully manages project team members to achieve project goals. Excellent people management skills including resolving conflict, coaching and developing others, promoting teamwork, and performance management.
Displays self-confidence and inspires confidence in others.
Handles ambiguity, manages risk, and uses contingency plans to face uncertainty and adapt to change.
Good problem-solver. Sorts through complex issues and conducts comparative analysis of multiple solutions.
Thinks globally, takes a broad view of the corporation’s business and its opportunities. Develops long-term strategies for success. Promotes and supports NRES programs, activities and models.
Makes effective decisions with limited time and information. Determines decision making criteria based on priorities.
Coordinates information and activities among groups with differing agendas, across multi-functional areas. 
Demonstrates experience with process reengineering techniques/tools such as process flowcharts, cause-and-effect diagrams, and control charts.

Bachelor’s degree in Construction, Architecture, Health Management, Business, Nursing, or similar required, or an equivalent combination of education and/or 10 yrs. experience.  Masters’ Degree preferred.

PgMP (Program Management Professional) or PMP (Project Management Professional) or any certifications commensurate with degrees noted above.

Strong Leadership skills. Strong oral and written communication skills, financial knowledge, advanced analytical skills, dispute resolution, contract administration; submittal review; working knowledge of construction documents; basic scheduling skills

Working knowledge of project construction budgets & control.

Experience and knowledge of construction project phasing and disruption in a healthcare environment.

Ability to read, interpret and work from blueprints, sketches, drawings, and working systems and components