Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care, neuroscience, oncology, transplantation, and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else in the world. In our commitment to advancing standards in an ever-evolving healthcare environment, our new McNair Campus is designed around the human experience—modeled on evidence-based practices for the safety of patients, visitors, staff, and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care, research, and education. Our strong alliance with Texas Heart® Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other. Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve.

Essential Key Job Responsibilities

• One-on-one training and development of EVS staff. 
• Supervises the necessary resources needed for the Environmental Services department under their control and makes recommendations to hiring, promoting and annual staff performance reviews.
• Supervises a waste program that separates, packages and disposes of all waste according to all regulations
• Performs quality improvement initiatives under direction of EVS manager/director. Conducts rounding activities to ensure environmental hygiene in all areas assigned.  Prepares necessary reporting to manager(s) and document results.
• Conducts ES Survey required reports. E.G. Standard work audits, Direct Observations, Fluorescent Marker, Clean Trace ATP.  
• Supervises the bed tracking system and ensure EVS response times are achieved. Prepare reports to document results, collaborating with the EVS manager to develop improvement activities.
• Demonstrates working knowledge of the cleaning and disinfection principles and requirements, proper chemical, equipment usage, and labor requirements for maintenance of furniture, furnishings, interior finishes for all areas of responsibility.
• Provides oversight of inventories, usage data, and ordering of consumable supplies and equipment repairs
• Prepares work and time schedules, under the direction of the Manager/Director, coordinating vacation and holiday time and reviewing daily adjustments in the work schedule. 
• Promotes and supervises a culture of safety, hand hygiene, patient experience, as well as employee engagement and retention. 

Other Responsibilities 

• Supervises the work of subcontractors and/or EVS suppliers for the department as needed.
• Adheres to all organizational safety, risk management, and infection control and prevention standards. Promotes a culture of patient safety through observation and education.
• Coaches team members on the chain of infection and the core principles of the transmission of infectious pathogens.
• Responds to emergency calls and multiple priorities as needed to coordinate staffing changes and minimize disruption.
• Conduct patient and staff interviews to evaluate service levels and promote positive public relations.  Actively participates and contributes to efforts to improve patient experience and cleanliness scores and key departmental performance metrics.
• Controls expenditures within sphere of approved budget objectives.  Take corrective action when variances affect budget.
• In alignment with Organizational Initiatives, develops/maintains a culture where people want to come to work.
• Employee Engagement – Nurture a culture of healthy well-being with EVS Team. 

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Minimum Qualifications

Required Education and Experience
Required – High School diploma or equivalent. Required - 3 Years in Environmental Services.
Preferred Education and Experience
Preferred – 1 Year in supervisory level experience in supervising staff.

Required Licensure and Certifications
None

Preferred Licensure and Certifications
Certified Healthcare Environmental Services Professional (CHESP) certification preferred.

Required Minimum Knowledge, Skills, Abilities and Training
Strong written and verbal communication skills and the ability to communicate effectively with all levels of team members and management.
Strong working knowledge of MS Office Suite, MS Project, PM software, and EVS software systems preferred.
Experience with typical EVS equipment/machinery
Demonstrates strong working knowledge of the principles of environmental infection prevention and control.
Demonstrates strong working knowledge of OSHA, TJC, DOT, CDC Policy and Standard Work development/implementation.