Manager Care Coordinator

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.

Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.

Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.

We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.

This job is responsible for planning, managing and evaluating activities relating to the Continuing Care Network and delegated oversight for the Rainier Health Network (RHN) Care coordination. Work involves establishment of good relationships with network partners and providers in order to maintain voluntary adoption of, and adherence to, the RHN guidelines. An incumbent will effectively monitor adherence to established standards and basic data analysis. This position will further the efforts toward population management and effective systems of care coordination. Work includes overseeing the work of a subordinate outpatient care managers and coordinators.

This job requires a high degree of professionalism and the ability to influence/persuade/negotiate in order to gain acceptance of recommendations, ensure compliance with standards/requirements and facilitate achievement of clinical quality improvement goals. An incumbent must be able to conceptualize and apply sound analytical methods in order to spearhead program development activities, understand complex organizational impacts and address/resolve matters of significance, and challenges/problems encountered are often unique and with little precedent for effective solutions.

Key contacts are generally with VMFH management, physician leadership, steering committees, cross-functional or cross-organizational teams, community representatives and other stakeholder that have varying/conflicting priorities and where diplomacy, sensitivity, conflict resolution and consensus-building skills are critical to sustained relationship-building.

Education/Work Experience Requirements:

• Bachelor’s degree in a healthcare-related field, graduation from an accredited school of nursing and three years of leadership experience that would demonstrate attainment of the requisite job knowledge/abilities; OR
  Minimum of five years leadership experience in the discipline; OR Master’s degree in a healthcare related field.