Director Clinic Operations

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.

Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.

Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.

We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.

Franciscan Medical Group (FMG), a part of Virginia Mason Franciscan Health,  is seeking a dynamic and experienced leader to oversee the management and daily operations of our medical clinics across multiple geographical locations within the Puget Sound region. This leadership position with have oversight of our Primary Care and Medical Specialties clinics within the St. Joseph/greater Tacoma footprint (includes clinic on Gravelly Lake and in University Place). 

This critical role will provide strategic leadership and expertise in optimizing financial performance, resource utilization, and patient/staff satisfaction across our diverse clinic network. The Regional Director will be responsible for driving program development, ensuring clinical quality, managing fiscal oversight, maintaining regulatory compliance, fostering strong provider relationships, and enhancing overall patient experience.

Key Responsibilities Include (but are not limited to):

• Operational Excellence: Lead and evaluate clinic operations, ensuring timely, cost-effective, and high-quality service delivery in accordance with organizational values and regulatory standards.
• Strategic Planning & Growth: Develop and implement strategic plans, achieve annual objectives, and drive initiatives to improve clinic profitability, efficiency, and market competitiveness. Collaborate with senior leadership to implement new projects, programs, and acquisitions.
• Financial Management: Direct budget preparation and monitoring, ensuring fiscal responsibility and recommending corrective actions for variances.
• Performance & Quality Improvement: Champion initiatives that enhance clinical effectiveness, patient outcomes, cost containment, and patient safety. Identify and manage process improvement projects from conception to completion.
• Team Leadership: Oversee, mentor, and develop a team of subordinate clinic managers, fostering a culture of high performance and continuous improvement. Manage staffing levels, employee performance, and professional development.
• Compliance & Risk Management: Ensure full compliance with all internal/external legal and regulatory standards, monitoring effectiveness of current practices.
• Business Development: Cultivate professional relationships to foster revenue enhancement opportunities and manage operational aspects of clinic acquisitions and closures.

The ideal candidate will possess considerable knowledge of healthcare management principles, with a proven ability to identify and implement strategies that drive organizational performance, improve service delivery, and enhance overall patient care.

Join us in advancing FMG/CHI's mission to deliver exceptional healthcare to those in need.

Education/Work Requirements:

Bachelor’s degree in Health Administration, Business Administration, Nursing or other related discipline, and seven years of related work experience that would demonstrate attainment of the requisite job knowledge/abilities, including five years of leadership/management experience.

Master’s degree is strongly preferred.