Welcome to Saint Joseph Hospital, a 433-bed hospital founded in 1877 by the Sisters of Charity of Nazareth as the first hospital in Lexington, Kentucky. Led by Sister Euphrasia Stafford, the mission to provide compassionate care to the underserved is still carried out today. Saint Joseph Hospital holds over two dozen national ranks and recognitions and is recognized as a 2024 Best Place to Work in Kentucky.
Saint Joseph is part of CommonSpirit Health, a non-profit, Catholic health system dedicated to advancing health for all people. With approximately 175,000 team members and 25,000 physicians and advanced practice clinicians.
Our commitment to serve the common good is delivered through the dedicated work of thousands of physicians, advanced practice clinicians, nurses, and staff; through clinical excellence delivered across a system of 140 hospitals and more than 2,200 care centers serving 24 states.
JOB SUMMARY / PURPOSE
The Patient Navigator will act as the key non-clinical contact that identifies needs and provides information about services and processes.
ESSENTIAL KEY JOB RESPONSIBILITIES
1. Guide patients through and around barriers within the healthcare system.
2. Maintaining communication with patients, families, and health care providers to monitor patient satisfaction.
3. Direct patients to resources and manage information.
4. Coordinating screenings and appointments.
5. Arranging transportation.
6. Facilitating follow-up services.
7. Facilitating financial support and helping with paperwork.
8. Perform other duties as assigned.
Required Education and Experience:
Bachelor’s Degree
Two years of related experience in a healthcare environment.
Required Licensure and Certifications:
None
Required Minimum Knowledge, Skills and Abilities:
Strong customer service skills.
Knowledge of medical terminology.
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