Community Health Navigator

Founded as a faith-based hospital in 1931 by the Sisters of Charity of the Incarnate Word, Dignity Health – St. Bernardine Medical Center is a 342-bed, acute care, nonprofit hospital located in San Bernardino, California. The hospital offers a full complement of services, including the Inland Empire Heart and Vascular Institute, an award-winning orthopedics program, surgical weight loss, and is an official Neurovascular Stroke Center, as designated by ICEMA. The hospital shares a legacy of humankindness with Dignity Health, one of the nation’s five largest health care systems. Visit here https://www.dignityhealth.org/socal/locations/stbernardinemedical for more information.

One Community. One Mission. One California 

Community Health Navigator – St. Bernardine Medical Center

As a Community Health Navigator at St. Bernardine Medical Center, you will be a key advocate for patients and community members, guiding individuals—particularly those from vulnerable and uninsured populations—through the healthcare system and connecting them with essential services. This role plays a crucial part in improving access to care, reducing disparities, and promoting long-term wellness through education, resource coordination, and outreach.

Key Responsibilities

• Support patients and community members by navigating medical, social service, and community-based resources.
• Build trust-based relationships to encourage healthcare access and continuity of care.
• Provide culturally and linguistically appropriate health education and self-navigation support.
• Facilitate connections to Federally Qualified Health Centers (FQHCs), low-cost clinics, and outreach programs.
• Collaborate with hospital staff and community partners to coordinate care and promote public health initiatives.
• Uphold the mission, values, and strategic goals of St. Bernardine Medical Center in every interaction.

This non-clinical role is ideal for individuals passionate about health equity, patient empowerment, and community impact. Join us in helping others navigate their healthcare journey and create healthier communities.

• Associate Degree, preferable in a healthcare related field preferred
• Experience in a healthcare setting working with patients, healthcare services, medical groups, and payers is required.
• Ability to use Google Office Suite, Microsoft Office Suite (specifically Word, Excel, Outlook and Access).
• Demonstrate ability to navigate the internet and Windows-based software applications.
• Able to provide culturally appropriate service.
• Ability to build effective relationships with patients staff community agencies and community members.
• Knowledge of healthcare payors, medical groups and services.
• Understanding of medical terminology
• Good written and verbal communication skills. Bilingual Spanish speaker with ability to read and write Spanish preferred/\.
• Valid California Drivers License in good standing required.