Insurance Services Rep II

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.

Position Summary:

Under the supervision of the Insurance Services Supervisor, the Insurance Services Representative II is responsible for providing timely and efficient follow-up to all parties necessary to resolve any issues related to insurance or patient billing, consistent with the mission and philosophy of Dignity Health Medical Foundation.

Minimum Qualifications:

- Three (3) years minimum experience with insurance in a professional medical billing office.
- Has a thorough understanding of insurances for all groups Dignity Health Medical Foundation services.
- One (1) year experience with IDX and Flowcast.
- Customer service experience.
- Communicate effectively and train end users over the phone.
- High School diploma required or GED.
- Ability to understand complex insurance issues at each different Dignity Health Medical Foundation geographic location.
- Preferred knowledge of working TES edits.
- Working knowledge of computers and demonstrated proficiency in using e-mail systems, Internet and MS office software applications.

***The position is remote/work from home in the greater Sacramento area.