Receptionist

CHI Mercy Health offers the unique opportunity to grow professionally in a supportive highly rewarding work environment and to satisfy your soul in the surroundings of a breathtakingly beautiful natural setting. More than 100 years after the founding of our organization the core values - Compassion Inclusion Integrity Excellence and Collaboration - that guide our interactions with our patients and each other remain the same. In the welcoming embrace of these nurturing communities you will feel immediately at home. 

Roseburg is located on Interstate 5 in Southern Oregon's scenic Douglas County. The community is nestled in a lush forested region known as the 100 Valleys of the Umpqua. In many places you’ll find it hard to maintain a healthy work-life/personal-life balance because the pace of one is indistinguishable from the other. Not here. Life never stops here but it slows to an easy welcome pace. A traffic jam means you missed the yellow and have to wait for the next green. A terrible parking space is the one across from the restaurant instead of in front of it. And the three words you may never hear are “Wow that’s expensive.” Easy is the best way to describe life here. Hard-to-beat works too.

Are you a friendly, organized, and detail-oriented individual with a passion for helping people? Do you thrive in a fast-paced environment where your positive attitude sets the tone for every patient interaction?

Centennial Surgery is seeking a dedicated Receptionist to be the crucial first point of contact for our patients. You'll play a vital role in ensuring a smooth and comforting experience from the moment they call or walk through our doors. This isn't just about answering phones; it's about being the welcoming voice and efficient organizer behind our exceptional patient care.

What You'll Do Every Day to Make a Difference:

• Warm Welcomes & Efficient Intake: You'll be the friendly face performing patient check-in, guiding them effortlessly through required paperwork and setting a positive tone for their visit.
• Communication Hub: Answer phones with a professional and compassionate demeanor, expertly directing calls and inquiries to the appropriate staff, ensuring no patient question goes unanswered.
• Scheduling Maestro: Skillfully schedule patient appointments, managing our calendar to optimize patient access and provider efficiency.

Shift: 8am - 5pm

Schedule: Monday - Friday

Student loan repayment program offered!

What You'll Bring:

• Exceptional Customer Service: A natural ability to connect with people, making them feel heard and valued.
• Organizational Prowess: The ability to manage multiple tasks, maintain accurate records, and keep the front office running smoothly.
• Clear Communication: Professional phone etiquette and clear verbal skills.
• Problem-Solving Skills: A proactive approach to addressing patient needs and administrative challenges.
• High School Diploma or GED.
• Healthcare experience preferred – familiarity with medical office operations is a plus, but we're happy to train motivated individuals!