Lactation Scheduler - Coordinator

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.

Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.

Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.

We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.

Job Summary:

Performs clerical and administrative duties relating primarily to the daily scheduling of outpatient admissions for the assigned department. Work is conducted in accordance with established standards and procedures, and requires the ability to handle multiple tasks concurrently.

Essential Job Functions:

• Schedules patients for department services or studies based on physician referral.

Calls patients to set up and confirm appointments; follows up to ensure that each referral is contacted and a
disposition is reached; records cancellations and reschedules time slot.

• Answers, screens and directs telephone calls.

Provides information in response to general inquiries from patients, visitors, staff and others.

• Performs related general office/clerical support duties.

• • Transfers patient data to internal forms, and faxes paperwork to Admitting for patient pre-registration.
  • Assembles and processes charts for scheduled patients in accordance with established procedures.
  • Types, collates and assembles documents; and photocopying/faxing reports, files, charts and related materials.
  • Proofs dictated reports for missing information and returns for correction, distributes corrected copy to appropriate physician.
  • Monitors/orders standard office supplies.
  • Establishes, maintains and updates files, records, accounts and other information as needed to support and document office activities.
  • Enters, corrects and/or batches daily charges into automated system according to established procedures; reviews reports to validate that charges are accurate for services received; ensures that inaccuracies are corrected.

Education/Work Experience:

One year of related work experience, OR any combination of experience and education that would demonstrate the capability to perform the required knowledge, skills and abilities position.  Knowledge of medical terminology obtained through formal education or previous healthcare work experience is strongly preferred.