Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

Job Summary

This position manages the operations of the Clinical Engineering (CE) Department to provide a regulatory compliant, cost effective program that meets or exceeds the particular quality and financial expectations at one or more acute care facilities in alignment with CommonSpirit Health’s National Clinical Engineering Service Level Agreement (SLA) and applicable Key Performance Indicators (KPI).  This position is responsible for providing the customer(s) with an aggressive CE program that lowers their annual maintenance costs, increases equipment life cycles, and provides exceptional customer service.  This position develops and directs a comprehensive strategic life cycle asset management program for each site and ensures the CE program is valued and trusted as the subject matter expert for pre-purchase evaluations including total life cycle cost analysis.

Job Responsibilities

• Directs the overall operations of one or more CE Departments by: 

• Meeting/exceeding all SLA deliverables and conducting Monthly Operational Report (MOR) meetings to review CE’s KPI results with each hospital leadership team. 
• Developing synergies with key stakeholders, i.e. System Medical Device Security Operations, System IT, Clinical Department leadership and Original Equipment Manufacturers to implement a medical device security program for networked medical equipment across all sites.
• Develops and ensures the implementation of policy and procedures that result in a fully compliant CE program for each site under their scope.  

• Directs supervisors and/or CE team members in best practices to ensure the financial performance of the department meets or exceeds budget and supports CommonSpirit Health’s financial health.  This is accomplished by:  

• Developing and directing an advanced CE program that includes multi-site service strategies to support all medical equipment under their scope. 
• Strategic development of staff training plans that support a multi-site service operation to meet both budget targets and provide optimal service response/equipment uptime.
• Reviews/approves all financial operations and develops variance bridge plans.  

• Manages direct reports effectively: 

• Directs supervisors and/or CE team members in the development of professional and personal growth that meets the needs of the customer and employees.
• Manages employee matters in a timely and professional manner using available organizational resources.  
• Ensures accuracy for time and attendance of direct reports.
• Directs the coordination of on-call rotation and ensures appropriate staffing to meet business commitment.  
• Reviews & approves team member expense reports.
• Creates SMART team member goals, performs new hire, midyear and annual reviews.

• Associate’s Degree in a related field required.  Bachelor’s Degree preferred. 
• Experience:  Minimum of three years as a supervisor/lead technician in the Clinical Engineering industry.  (Advanced roles require 5 years leading technical teams including direct responsibility for all aspects of staff management).
• Must have demonstrated financial management skill relevant to the CE industry. 
• Must have demonstrated industry-standard and regulatory compliant management of a clinical engineering program.
• Driver's License required
• CBET or CHTM preferred

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