Registrar

At Dignity Health’s Arizona General Hospital, we deliver humankindness through a wide range of health, social and support services in the heart of Phoenix, Arizona. As part of our team, you will provide clinical expertise, support, and oversight that helps ensure our patients receive exceptional care. Also, you will have the opportunity to champion the change by joining in our mission of healing through humankindness.

The Registrar is responsible for accurately and efficiently registering patients for hospital services, ensuring proper identification, insurance verification, and collection of demographic and financial information. This role involves interviewing patients and/or their representatives, explaining hospital policies and procedures, obtaining necessary signatures and consents, and entering data into the hospital's electronic health record system. The Registrar also plays a crucial role in providing excellent customer service, addressing patient inquiries, and coordinating with other hospital departments to facilitate a smooth and positive patient experience.

• Interviews customers for data retrieval
• Abstracts medical information necessary from the mother's and baby's chart for completion of the birth certificate form
• Retains and understands federal, state, and county regulations as it pertains to birth registry
• Completes Paternity Acknowledgements submitted to the state
• Locates and orders medical charts when necessary
• Reports Immunizations via EBC program
• Must Attend appropriate courses for Birth Registrar
• Keeps Census for Daily Births birth book

Dignity Health now offers an Education Benefit program for benefit-eligible employees after 180 days. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000.

Minimum: 

• High School Diploma/GED
• (6) months of customer service experience in finance, physician office or clinic, insurance, banking, etc.
• American Heart Association-issued BLS card

Preferred: 

• (1) year of relevant experience in a hospital environment