Region Director Medical Informatics - MTN

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

The Region Director, Medical Informatics is responsible for implementing and directing operations and strategy as determined  by the Medical Informatics Senior leadership for the department's operational efficiency, innovation, talent, and technical and financial leadership. This region director level role will be responsible for project management and exercise strategic and visionary thinking having long-term organization-wide application and impact; develop and implement programs critical to CommonSpirit Health; and exercise control and supervision of assigned functions and multiple resources that comprise the Medical Informatics service line essential in the organization and its customers. This role will directly partner with clinical informatics, IT, and regional clinicians to ensure the highest standard in electronic health record (EHR) deployment, optimization strategy, and clinical workflow standardization.

It is preferred that incumbents reside within the designated Region.

Key Responsibilities:

• Responsible for operations and functions associated with the Regional Medical Informatics Team, including but not limited to data-driven decision-making, innovation and technology adoption, and provider experience. 
• Participates in the development of regional strategy and innovation, providing a pragmatic approach to implementation. 
• Works with operational stakeholders and organizational leadership to develop short- and long-range plans to improve system adoption and use. 
• Responsible for the team’s agility and high performance, which models the willingness, leadership, and courage to challenge the status quo, foster creativity, and problem-solve to activate change, innovation, and resilience. 
• Makes independent decisions and/or exercises judgment based on appropriate information and objectives. Comprehends and maintains highly detailed information. Accepts and carries out responsibility for direction, control, and planning
• Supervises staff and has the responsibility  to interview, hire, orient, terminate, promote, train, and conduct performance evaluations.             
• Manages regional informatics team performance, including setting goals, clarifying job expectations, monitoring performance progress, providing feedback, recognizing, developing skills, and addressing performance issues.       
• Assumes responsibility for such duties and projects as may be assigned by the leader and organization 
• Engages with Providers to enhance their Efficiency and Productivity by reducing barriers to complete and efficient documentation, improving charge capture, streamlining workflow, and reducing waste.
• Enhances the usability of our providers' electronic platforms to decrease burden and reduce variability, removing ineffective workflows to enhance provider utilization of our technology.
• Participates in the design and support of effective and regulatory-compliant content, Clinical Decision support, and reporting/metrics to provide insight and enhance clinical and operational outcomes
• Advocates for the needs of our Regional Providers, representing their needs across the organization and improving their experience with the technology they utilize by supporting optimization build and leading change preparedness efforts. 
• Supports and champions national initiatives from design through implementation by promoting and effecting provider readiness, application rationalization, biomedical integration, etc.
• Advocate, steward, and support executive initiatives and strategic growth while maintaining a clear line of sight for executive and provider clinical systems optimization requests.
• Oversee, enhance, and steward EMR downtime tool and provider downtime readiness.
• Remains proficient in using all CommonSpirit Health-specific applications supported by the Medical Informatics team. Maintains accurate documentation within the Incident Management System to include a clear description of the problem, the steps utilized in problem-solving, and the final solution.

• Bachelor Degree in related technical/business areas required.
• Masters degree  strongly preferred in Healthcare or Business Administration, Healthcare Informatics, or Nursing preferred.
• Minimum of 5 years experience  in  Healthcare IT, Informatics or related service line  and 5 years leadership experience.
• Minimum of 3 years of Informatics experience preferred.
• Strong knowledge of Informatics landscape - the intersection of Healthcare, IT, and Business Operations
• Strength in assessing problems and formulating solutions
• Demonstrated project management and organizational skills - the ability to set and maintain multiple objectives in an environment with shifting priorities, while providing accurate deliverables in a timely fashion
• Strong interpersonal, verbal and writing communication skills
• Proven and extensive change management skills are required
• Self-motivated and able to assume ownership of assignments and projects
• Thorough understanding of leadership principles and demonstrated success in fostering a positive, growth oriented workplace culture
• Working knowledge of clinical Information Technology trends including software applications, systems, products, and service suppliers
• A strong knowledge of applicable laws, regulations, guidelines and professional standards is required.