Rev Cycle Coordinator - Billing and Collections Processor I

CommonSpirit Health at Home is a full-service health care organization that believes the best place for someone to get better is in their own home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.

***CommonSpirit Health at Home - National Team***

***Now Hiring - Rev. Cycle Billing and Collections - Processor I***

***(REMOTE) Opportunity*** 

**"Proven knowledge and experience in Infusion services is a must. Experience with Brightree software is a plus."*

At CommonSpirit Health at Home, we strive to embody our mission of delivering hope and healing to those we serve.The Revenue Cycle, Billing and Collections Processor – Level I is an entry level position which provides support for all aspects of billing department to expedite positive cash flow and reduces financial loss by providing: efficient and timely collection of accounts for assigned accounts timely and accurate insurance claim processing. Receives, investigates, and responds to inquiries from payers, patients, and/or agencies concerning account receivable activity, according to established policies and procedures. 

Responsibilities:

• Reviews assigned accounts daily and performs follow-up on assigned on current and delinquent accounts, according to established policies and procedures, including but not limited to: addressing outstanding receivables, short payments, overpayments, and reviewing for accuracy and payer requirements (i.e. rates, authorizations, correct pay source, and billing codes). Gathers and submits information for timely resolution of issues. 
• Obtains necessary approval for write offs, prepares and processes adjustments according to write-off policy. 
• Resolves all customer requests, inquiries, and concerns in an expedient and respectful manner. 
• Develops and maintains knowledge of assigned payer accounts contracts, all applicable state and federal regulations, and the functions of the revenue cycle process. 
• Maintains knowledge of assigned accounts contracts and collection regulations.
• Meets established productivity and quality standards.
• Supports activities achieving and maintaining budgeted DSO goals. 
• Maintains communications with department Leadership and external branch contacts on unresolved collection issues.

Benefits:

• Generous annual bonus structure that rewards your hard work!
• Excellent Vacation Plan, Paid Holidays, and Personal Time
• Medical, Dental, and Vision Plans
• Tuition Reimbursement
• Fidelity 401(K) Plan

Candidates must reside in one of the approved remote worker states:  OH - Qualified candidates must live local to the Loveland, Ohio area. (Due to occasional In-person days might be required in the Loveland, Ohio Office location.)

• High School diploma or equivalent.
• Progressive, relevant experience in revenue cycle management and/or reimbursement within a healthcare setting.  
• Proficiency in independently managing home health or hospice billing across all payer types at CommonSpirit Health at Home. 
• Must have experience in Infusion Services. Brightree software is a plus. 
• Ability to perform accurate account reconciliations independently.  
• Strong communication and critical thinking skills.  
• Reliable, responsible, and a team player.  
• Preferred Qualifications: Additional advanced education and/or payer certifications.  

At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.