IT Sr Network Engineer

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

The Network Engineer job family has responsibility for infrastructure/technical planning, implementation and support activities for network environments owned by the CommonSpirit Health IT Technical Infrastructure team.

The creation and maintenance of overall network plans, encompassing the communication of data, voice, text and image, in the support of an organization's business strategy. This includes the planning of all aspects of infrastructure necessary to ensure provision of network services to meet specified requirements.

The operation and control of the IT infrastructure that is required to deliver and support the information systems needs of a business. Responsibilities include resolving software and hardware related problems, preparation for new or changed services, administering technology layers, monitoring of performance of systems, performing capacity planning and conducting version management.

Network Engineers work closely with architects, infrastructure support, database administrators and application support teams to ensure seamless and quality IT support for CommonSpirit Health customers and alignment with CommonSpirit Health's IT standards, controls and governance. Provides exceptional customer service to CommonSpirit Health end users, Business Stakeholders and other members of CommonSpirit Health IT.

The Senior Network Engineer will have a thorough and comprehensive mastery of support platforms/products and environments. They focus a majority of their time on complex engineering, architectural and implementation tasks. Project assignments are large in scope and highly complex. They assist with evaluation, engineering /design and implementation services for new products, technologies and solutions as well as serve as escalation support to Tier 1 and Tier 2 network engineers.

The Network Architect's role is to provide technology leadership for developing, integrating, and supporting Technology Services. This role will be responsible for specific Network related Architectural activities specializing in Core Network architecture.

• Create, implement, and support several IT portfolios which accelerate the transformation of Technology Services as a key enabler to Client’s growth strategy and fulfillment of CommonSpirit Health’s mission.
• Act as the Client’s Technology Services champion with internal and external stakeholders regarding security, compliance, feature and product roadmaps, remediation, and service level agreements.
• Mentor and coach other network associates to build skills and readiness in technology, portfolio, and platform responsibilities.
• Lead and participate in focused proof-of-concept activities for technology assessments, communicate findings, develop portfolio roadmaps, investment prioritization, and successful implementation and adoption.
• Be known as the subject matter expert for their portfolios and actively collaborate with other Solution Architects on IT standards, innovation and integration opportunities to enable new value chains and business efficiencies.
• Drive adherence to IT strategy and IT standards in design processes for 3rd party services, products acquired, internal services, integrated hosted solutions, and hardware/software vendors.
• Ensure that portfolio performance meets or exceeds operational metrics for scalability, security, compliance, performance and quality in accordance with negotiated service level agreements.
• Guide business owners and Technology Services teams to ensure the consistency of their components to the overall business capability, IT product architecture, and IT roadmaps.
• Create solutions that drive progress toward approved standards and reduce the number of exceptions by proactive roadmap and investment prioritization with business and IT owners.
• Lead IT portfolio maturity by driving the technical aspects of the acquired and developed products by applying industry best practices and technical due diligence.
• Proactively develop an in-depth knowledge of all aspects of the solution domain to implement the most current and relevant solutions
• Proactively drive the assessment and resolution of software, hardware, or process defects discovered throughout the pre-launch, post-launch, and quality review processes.
• Ensure that financial planning and controls for IT portfolio decisions provide a return on investment, cost savings, performance improvement and clearly link to the defined business strategy.
• Design work to include sizing the network, choosing hardware and development of the low level designs.
• Participate in projects during discovery, design and implementation phases.
• Participate in technical calls, which may be at night, to oversee work being done on a network.
• Work with project teams to ensure the networks are deployed as designed.
• Ability to demonstrate ability to design complex networks, including the following protocols/topologies:
  • VDC
  • VPC
  • Spanning-tree
  • Multicast
  • QoS
  • EIGRP
  • OSPF
  • BGP
  • MPLS
  • Metro Optical Ethernet
  • MultiPoint MOE

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

• Bachelors Of Arts in Computer Science, Technology, or software engineering, hardware engineering, Business discipline or equivalent experience Required.
• 7 years of professional experience in an IT technical or infrastructure field Required.
• 7+ years’ Engineering/Architecture Design experience with Cisco Networking technologies, including Route/Switch, Wireless, Nexus, Cisco Prime Infrastructure, Cisco DNAC, Cisco ISE Required.
• Experience with multi-vendor management Required.
• One or more years of experience in the healthcare or medical industry Preferred.