Secretary

Associates in Internal Medicine

CHI Memorial Medical Group (Mountain Management Services), now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, is a Management Service Organization (MSO) that provides comprehensive office management services for all Memorial Health Partners and many physicians in private practice. We are proud to be a part of the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia.

We care about our employees’ well-being and offer benefits that complement work/life balance.

We offer the following benefits to support you and your family:

Free Membership to our Care@Work program supporting any child care, pet care, or adult dependent needs

Employee Assistance Program (EAP) for you and your family

Health/Dental/Vision Insurance

Flexible spending accounts

Voluntary Protection: Group Accident, Critical Illness, and Identity Theft 

Adoption Assistance

Paid Time Off (PTO) 

Tuition Assistance for career growth and development

Matching Retirement Programs

Wellness Program

If you are passionate about the patient experience and ready to join our nationally recognized hospital, connect with us today!

Knowledge of medical record filing systems. Ability to maintain confidentiality of sensitive information.  Ability to fill and maintain patient records, files, reports, and other correspondence. Responsible for maintaining the office schedules and diagnostic testing schedules. Compiles patient information and updates as changes occur. Grammar, spelling, punctuation, and typing skills.  Skill in answering the telephone in a pleasant and helpful manner.  Ability to speak clearly and concisely.  Ability to read, understand, and follow oral and written instructions.  Ability to sort and file materials correctly by alphabetic or numeric systems.

• Pulls charts for scheduled appointments in advance.
• Delivers, transports, sorts, and files returned charts.
• Continually checks for misfiled charts and refiles according to filing system.
• Files all medical reports.  Purges obsolete records and files in storage.
• Works with medical assistants and other staff to route patient charts to proper location.
• Assists with answering telephone, taking messages, and giving routine information in accordance with established procedures as needed.
• Follows medical records policies and procedures.
• Assists with processing insurance claims.
• Assists with processing insurance claims.
• Develops and maintains smooth, cooperative working relationships with others.
•  Positive interaction with customers, (i.e., patients, visitors, vendors, and team members.
•  Deals effectively with stressful situations.
•  Keeps informed about practices, procedures, and new developments related to own work.
•  Is flexible: copes successfully with a variety of situations, personalities, and the changing work environment.
•  Recognizes and performs duties which need to be performed, although not directly assigned.
•  Performs other work as assigned by manager.

Education:

• High School Diploma or equivalent required