Sr Learning Management System Administrator

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

Job Summary / Purpose
Demonstrates responsibility for on-going project work related to the implementation, upgrade and maintenance of CommonSpirit Health's multiple learning delivery solutions.

Essential Functions
Essential Function
LMS Administration:
Administers the current Learning Management Systems (LMS) including system configuration. Creates course components, modifies course configurations, and creates insightful reports.
Demonstrates understanding of LMS functions and features; models and tests out new functions and features in advance of recommending them to internal L&OD team members.
Anticipates the potential downstream impact of LMS functions and quickly responds and/or escalates unintended outcomes.

Generates and utilizes standard documented protocols for LMS functions to ensure consistency and accuracy
Provides ongoing technical and administrative support for the LMS and other systems used by the department.
Manages user roles, securities, and permissions associated with LMS access. Develops and revises LMS guidelines and procedures to best serve diverse clients.
Responsibilities include (but not limited to) the Learning Management System (LMS) maintenance, integrations with vendor partners, troubleshooting, training local admins, end user support, reporting and continuous improvement initiatives.

Technical Project Management:
Organizes work, multiple simultaneous projects and activities, sets priorities, meets critical deadlines, and
provides follow-up on assignments with minimal direction.
Communicates in a thorough, accurate and timely manner to internal L&OD team members and stakeholders.
Responds to requests, provides information and resolves problems from internal clients.

Insights Reporting:

Performs both routine and ad hoc data analysis, including arranging data into meaningful conclusions, insights, using charts, graphs, pivot tables, etc. Designs professional materials such as presentations via multi-media and participant material suitable for use by clients in different countries outside of the U.S.

Front End Coding
Develops new user-facing features.
Builds reusable code and libraries for future use.
Ensures the technical feasibility of UI/UX designs.
Optimizes application for maximum speed and scalability.

Vendor Integration:
Interacts and manages external vendors to achieve results with the contracted CSH systems.
Escalates issues with vendors and internally prior to missing project timelines.
Independently prepares and communicates audits within contracted CSH systems and vendors in support of the long-term L&OD vision.
Maintains the highest quality customer service and promotes a positive attitude.

Education and Experience
Education Level Education Details Grace

Bachelors Other upon hire or combination of education and/or additional job related experience in lieu of the degree.

Required and 2 years of CSOD administration

Required andTableau Analysis Report Generation