Specimen Management Coordinator

Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care, neuroscience, oncology, transplantation, and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else in the world. In our commitment to advancing standards in an ever-evolving healthcare environment, our new McNair Campus is designed around the human experience—modeled on evidence-based practices for the safety of patients, visitors, staff, and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care, research, and education. Our strong alliance with Texas Heart® Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other. Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve.

Job Summary / Purpose:

Under the direction of the Specimen Management Supervisor or Lab Manager assume responsibility for the smooth functioning and workflow of the Phlebotomy and Lab Central Processing department. Services as a resource to the team. Assists the department supervisor in training and monitoring of workflow. Functions as the team lead and resource for problem resolution.

Essential Key Job Responsibilities:

1. Monitors department workflow, assists the supervisor and team to balance the department workload.
2. Practices positive patient identification at all times, with all samples.
3. Performs phlebotomy, follows all applicable procedures.
4. Responsible for troubleshooting, reconciling, and making appropriate decisions regarding specimen ordering and processing.
5. Assists with dispatching of staff according to the business needs.
6. Assists with staff training under the direction of the supervisor.
7. Monitors send out processing and pending lists, and resolve overdue results.
8. Utilizes appropriate communication techniques within the team and alternate shifts.
9. Assists supervisor in quality monitoring activities, participates in quality improvement within the lab, and other departments as requested.

Required Education and Experience: 

3 years phlebotomy experience

High School Diploma/GED

Required Certification and License:

BLS-CPR within 90 days

Preferred Certifications:

Lab Assistant Program certification

Phlebotomy certificate

Required Minimum Knowledge, Skills, Abilities and Training:

Excellent communication skills

Demonstration of leadership skills