Medical Assistant

Hello humankindness Located conveniently in the heart of Phoenix, Arizona, St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services. Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved. We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Joseph's, Ivy Brain Tumor Center, and St. Joseph's Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s. U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery. In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital. St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies. Look for us on Facebook and follow us on Twitter. For the health of our community ... we are proud to be a tobacco-free campus.

Coordination of care, to include complex patients and those who may have multiple appointments. Super User of EMR & EPM (Allscripts & GE Centricity). Provides mentoring of new hires, as appropriate, and acts as an internal on-the job resource and support for other EMR & EPM users. This floating back and front office position also assists with referrals and authorizations, as well as work tasks as needed. Provides basic level of patient care and treatments. Assists with obtaining vital signs, documents chief complaint and all actions taken. Alerts physician of problems/concerns/abnormalities. Assists with obtaining patient history, assists physicians and residents and/or licensed nursing personnel. Performs simple patient procedures, sets up exam/procedure rooms including instruments for minor procedures, prepares and may include administrating medications (excluding IV) under direct supervision of a physician. Obtains lab specimen and fills out requisitions completely and accurately. In addition to the above, the Medical Assistant III functions more independently and coordinates the workflow of MAs when necessary. Also conducts front desk duties such as registration/insurance verification, check-in and scheduling of patients.

• Maintains hospital standards of zero tolerance for mislabeled specimens and collects laboratory specimens according to hospital protocol.
• Assists the nurse/physician during examinations, treatments, and procedures as requested.
• Retrieves necessary equipment and supplies.
• Assists in patient/equipment preparation.
• Performs follow-up actions as directed.

MINIMUM

• High School Diploma or G.E.D
• Graduate of an approved Medical Assistant Program or completion of a U.S. Armed Forces medical services training program. Note: Candidates who were hired prior to February 2, 2000 can satisfy the minimum education requirements by providing proof of direct supervision for a minimum of 2,000 hours by the same physician, physician group or physician assistant
• Demonstrated experience with computer program utilized for checking-in and scheduling patients
• American Heart Association (AHA) Basic Life Support 

PREFERRED

• Demonstration of good understanding of GE Centricity (EPM) and Allscripts (EMR) 
• Two years previous MA experience
• Previous experience in designated specialty
• Bilingual skills