Unit Support Assistant

At CHI Mercy Health, you'll discover a place where your professional growth is deeply valued within a truly supportive and rewarding environment. For over a century, our commitment to Compassion, Inclusion, Integrity, Excellence, and Collaboration has guided every interaction, shaping how we care for our patients and uplift one another. Today, as CHI Mercy Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth. We are proud of our state-of-the- art care and numerous awards and accreditations that reflect our dedication to excellence. When you join CHI Mercy Health, you become part of a team that delivers top-quality, professional healthcare and contributes to a legacy of service built on collaboration and shared purpose.

Are you a master of multitasking, a calm presence amidst chaos, and a critical bridge between patients and care? We're seeking an exceptional Emergency Department Unit Support Assistant/Monitor Tech to be the operational backbone of our fast-paced ED!

This isn't just a desk job – it's a vital support role where your efficiency, composure, and sharp eye are essential. You'll orchestrate vital communications, manage critical data, and ensure seamless operations, all while maintaining an unshakeable demeanor.

Why Join Our ED Team?

• Critical Impact: You are the central hub, directly contributing to patient care and flow in a high-intensity environment.
• Dynamic Role: Experience the varied and challenging rhythms of an Emergency Department.
• Beyond Clerkship: Your acute monitoring skills directly assist nursing staff with critical patient status changes.
• Team Collaboration: Work alongside dedicated nurses and physicians, playing a crucial part in the patient journey.
• Unflappable Hero: Thrive in stress, maintaining calm and efficiency amidst distractions.

What You'll Do:

• Communication Central: Act as the voice of the ED, answering calls, routing info, and liaising with departments, families, and external agencies.
• Monitor Master: Admit patients to central monitor, print rhythm strips, track changes, and alert staff to vital sign/rhythm changes.
• Organizational Whiz: Manage desk flow, organize charts/results, and ensure timely order entry (labs, imaging, diets).
• Coordination Pro: Coordinate patient transfers, prepare requisitions, and facilitate follow-up appointments.
• Confidentiality Champion: Uphold patient rights and information privacy.
• Support & Oversight: Keep supervisors informed, assist with clerical duties (admissions, discharges, transfers), and maintain logs/files.

Shift: 6pm - 6:30am

Core Schedule: Week 1 Thu, Fri, Sat; Week 2 Sun, Tue, Wed

Student loan repayment program offered!

Requirements:

• Education: High School Graduate or GED.
• Skills:
  • Naturally calm and efficient under pressure.
  • Highly organized with exceptional attention to detail.
  • Excellent communicator, both verbal and written.
  • Proficient in clerical/administrative tasks.
  • Able to rapidly adapt to intense, varied activity.