Region VP Administrative Services-Central

Hellohumankindnesss 

Located conveniently in the heart of Phoenix, Arizona, St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services.  Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and under-served.

We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Joseph's, Ivy Brain Tumor Center, and St. Joseph's Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics,neuroo-rehabilitation, orthopedics, and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s.

U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery.  In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital.

St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies. Look for us on Facebook and follow us on Twitter.

Provides overall support for the operation of the Regional SVP’s office. Serves as a senior adviser to the Regional SVP and reports directly to the Regional SVP on a wide variety of administrative and executive duties, special projects and initiatives involving the Regional SVP’s office and associated priorities. With support of the Senior Executive Assistant and the-Board Coordinator, coordinates the execution of hospital projects undertaken by the Regional SVP as well as managing questions, concerns, issues and requests on the Regional SVP’s behalf. Works with all levels of leadership to identify and lead initiatives to ensure the region’s ability to achieve and exceed Living Our Mission Measures, operational, and clinical excellence initiatives. Serves as the liaison and point of contact for National services/functions/partners at the regional level of the organization. 

Key Responsibilities:

• Program Management for the Office of the Regional SVP: 
  • Prepares and/or contributes to the preparation of reports, proposals, briefings, presentations and responses on hospital/market and strategic initiatives and/or issues. 
  • Lead the development and management of the budget of the Office of the Regional SVP. 
  • Prepare and facilitate communication from the Office of the Regional SVP. 
  • Build relationships to serve as a resource for the Regional SVP and point of contact as designated for hospital/market executive team to resolve issues and help move forward strategic priorities. 
  • Participate in meetings with executives, administrators and others as needed and delegated. Accurately represents the Regional SVP’s position in internal meetings and discussions to help drive understanding and move  decision making. 
  • Attend executive meetings to ensure clear action items and follow-up after the meetings. 
  • Participate in the development of leadership events, including strategic planning sessions, operational planning sessions, Leadership Conferences, Regional Executive Council retreats, etc. 

• Strategic Initiatives for the Office of the Regional SVP: 

  • Lead or co-lead discrete projects on behalf of the Regional SVP and the executive team. 

  • Work with people at all levels of the organization, including National and Regional Executives, Market and hospital presidents, hospital leaders and staff to communicate the strategy and monitor and communicate progress on strategic initiatives. 

• Process Improvement and Project Management: 

  • Lead and facilitate basic operational and business process improvement projects involving systems and/or business processes to achieve business goals and operational and clinical objectives. • For assigned projects, assess overall project and operational risks and develop mitigation plans; organize and facilitate working teams guiding them in the development and delivery of work product; establish and monitor project deadlines to ensure that the work is completed and all dependencies are considered; ensure communications between all the appropriate parties are effective and efficient; report to the project owners and/or champions. 

• Metrics and Analytics: 

  • Design, collect, and analyze metrics/and data and provide written and verbal reports supporting critical decision making at the executive level.

• Administrative Fellow Program Leadership:

  • Manage the administrative fellows.

  • Lead the Regional Administrative Fellowship Program including recruitment, onboarding and mentoring of Fellows.

  • Provides overall support to the office of the SVP of the Region and other duties as assigned at the discretion of the SVP of the Region. 

Education:

Master's Degree 

Experience:

• Minimum of seven (7) years of experience working in complex organizational environments, preferably health care. 
• Minimum of five (5) years of experience influencing and working closely with executive level leaders

Minimum Knowledge, Abilities and Training:

• Experience in a health care or academic medicine environment with a proven track record of developing effective partnerships across diverse groups to organize and facilitate decisions and ensure implementation.
• Excellent interpersonal skills with demonstrated judgment and diplomacy in working with diverse groups to address complex issues. 

• Ability to synthesize a large volume of data and information into an understandable and meaningful format. 

• Understanding and application of process improvement methodology, project management, organization and planning skills. 

• Ability to manage multiple priorities in a demanding and fast paced environment while meeting quick turnaround requirements. 

• Ability to manage and use discretion given the  confidential nature of the position.