Patient Access Clerk

Founded by the Sisters of Mercy, Mercy Hospitals have a history of caring for our community that goes back more than 100 years. We provide a broad range of medical and surgical services including minimally invasive and outpatient options. Our family of services includes the area's only inpatient oncology unit, the Orthopedic, Spine, and Hand Center, Family Birth Center, the Lactation Support Center and retail store, and many others. Mercy Hospital Downtown is a 194-bed facility located in downtown Bakersfield. Mercy Hospital Southwest is a 78-bed facility and the only hospital located in the rapidly growing area west of Highway 99. Mercy Hospital is a member of Dignity Health and is a trusted community partner, serving residents of Bakersfield and Kern County with quality, compassionate care since 1910. Learn more here at https://www.dignityhealth.org/central-california/locations/mercy-bakersfield.
#bakersfieldRN

One Community. One Mission. One California 

Position Summary: 

Performs reception, registration, and clerical support functions for the physician(s), nursing, technical and administrative staff in the areas of registering of outpatients, scheduling patients, obtaining authorizations as needed, answering telephones, chart preparation, filing and requesting medical records and films. Provides reports and information as requested to ensure the effective and efficient operations of the department. Responsible for patient inquiries and scheduling all phone appointments for the clinic.

Minimum Qualifications:

• High School Graduate or GED
• 2 years equivalent work experience
• One year Patient Access experience
• Operator/customer service experience

Preferred Qualifications:

• One year Outpatient clinic front office experience and patient scheduling