Quality Analyst

Mercy Medical Center Mt. Shasta is a member of the Dignity Health system of health care providers and is a not-for-profit medical facility. We are designated as a 25 bed Critical Access Hospital and are accredited by the Joint Commission on Accreditation of Health care Organizations. In addition to our acute care hospital we also own and operate three Rural Health Clinics providing walk-in immediate care as well as scheduled appointments for routine medical needs.

We are located in the northernmost area of California and are part of a network of care, including Mercy Medical Center Redding and St. Elizabeth Community Hospital in Red Bluff. We are passionate about patient care, committed to community outreach, advocates for the underserved, and dedicated to ensuring that quality, affordable, health services are available to all who need them. For more information visit www.mercy.org.

One Community. One Mission. One California 

• Facilitates development and implementation of data collection tools and processes including, the ability to identify data elements needed to complete appropriate measurement, perform timely data collection and abstraction per specifications, and validate data prior to submission or preview reports prior to publication.
• Generates reports and analyses to support related quality improvement, patient safety, patient experience and operational effectiveness using key statistical tools, including but not limited to, run charts, bar charts, pie charts, control charts, and cause and effect diagrams. Analyzes data and identifies key findings and develops action plans. Presents complex data with simplicity of design in a clear, easy to understand format.
• Learns, understands and becomes proficient in relevant facility, Dignity Health and external data sources and systems including, but not limited to, clinical process and outcome data, electronic health record data, event reporting data, and patient complaints, etc. (e.g. Midas+, iVOS, ATLAS, etc.). Assists in designing, developing, maintaining and updating clinical and other databases based on department and organizational needs.
• Collaborates on multidisciplinary teams and provides analytical support for various projects related to quality improvement, patient safety, patient experience and outcomes, as appropriate. Interprets, explains and discusses data analysis results.

• Associate's Degree or three (3) years of related job or industry experience in lieu of degree.
• Minimum of one (1) year analytic/statistical analysis experience, preferably in health-care or clinic environment.

Preferred Requirements:

• Bachelor's Degree
• Knowledge of Community Clinic and Quality Improvement models