Director Patient Access

CHI Memorial Hospital, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, is once again the only hospital in the Chattanooga area to be named a Best Regional Hospital by U.S. News & World Report. We are proud to be the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia.

We offer the following benefits to support you and your family:

• Loan Forgiveness Program
• Relocation
• On-site childcare (Glenwood campus) with extended hours
• On-site gym (Glenwood campus) with a variety of group classes
• Board Certification Allowance
• Care@Work premium account for additional support with children, pets, dependent adults, and household needs
• Tuition Assistance for career growth and development
• Matching 401(k) and 457(b) Retirement Programs
• Wellness Program
• Additional incentives for eligible full time day shift and night shift opportunities

The Director, Nursing Operations is responsible and accountable for the management of nursing practice, nursing
education and professional development, administration and nursing service for their areas of oversight. Under
the guidelines and vision set forth by the Chief Nursing Officer & the Vice President, Patient Care Services, the
Director, Nursing Operations ensures the development, implementation, and evaluation of policies, programs,
and services that are evidence-based and consistent with professional standards and values. She/He must create
an environment that supports the practice of nursing, nursing retention and recruitment.
The Director, Nursing Operations is accountable to ensure the professional development and competence of their
direct reports, along with nursing and other support staff, in their areas of oversight. The Director, Nursing
Operations is responsible for the operational performance of their areas as it relates to care delivery, quality
outcomes, budget performance, physician and patient satisfaction, and departmental turnover.

Education and Experience
Education Level Education Details Grace

Period And/Or Experience Experience
Details

Required/
Preferred And/Or

Bachelors Of
Nursing

upon hire Required and

Masters Of
Nursing

upon hire Preferred and

At least five (5)
years of
healthcare
operational
experience in
nursing
leadership role

Required

Licensure and Certifications
Licenses/Certifications

Compact
Accepte
d
Grace Period Required/
Preferred And/Or

Registered Nurse: TN (RN:TN) N/A upon hire Required