St. Luke's Health - Memorial Hospital in Lufkin, TX, paves the way for quality innovative health care in East Texas. With hospitals in Lufkin, Livingston, and San Augustine, St. Luke’s Health provides more than a quarter of a million patient services each year. Our facility is a collaboration between St. Luke’s Health and a team of specialized physicians focused on General and Interventional Cardiology, Sports Medicine, and Orthopedics, including Total Joint Replacement and Spine Care.
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
We offer the following benefits to support you and your family:
Participates and supports all aspects of healthcare food service operations. Works with facility staff to provide optimal nutritional care and demonstrates excellent customer service to patients, guests and staff. Follows diet manual handbook and diet spreadsheets to ensure therapeutic meal compliance with prescribed diet order.
Essential Key Job Responsibilities:
1. Prepares and serves food within guidelines of menu and dietary requirements using required kitchen utensils and equipment. Maintains knowledge of recipe ingredients to respond to food allergy questions or requests.
2. Follows healthcare foodservice industry standards, regulations, guidelines and procedures including monitoring and maintaining food temperatures during cooking, holding, and storage processes. Avoids cross-contamination of foods and adheres to personal hygiene requirements. Maintains proper labeling of food products and ensures storage of food equipment, and machinery per regulations and facility guidelines.
3. Follows organizational standards and guidelines for a high quality patient and customer experience. Ensures proper meal portioning and an aesthetically pleasing presentation. Provides service recovery efforts and escalates to leadership as needed.
4. May be responsible for one or more of the following:
5. Following therapeutic diet modifications and guidelines including allergy restrictions for all patient meal trays, nourishment, snacks and supplements
6. Printing, providing and following production tool and/or electronic meal tallies/differentials for food preparation
7. Explaining basic therapeutic diet orders and menus and responding to questions from patients and family members. Escalating additional patient nutrition questions or needs to appropriate clinical support team members.
8. Collecting patient food preferences and ensuring compliance with prescribed diet orders. Distributing food preferences to the kitchen for menu planning in a timely manner.
9. Operating electronic diet office software and tools following established procedures and protocols.
10. Navigating electronic health records to access patient diet orders and nutritional reports.
11. Performing general cleaning of equipment and work areas (e.g., cleaning the tray line, equipment, coolers, office area, and emptying trash cans, etc.)
12. Perform other duties as assigned by leader
Required Experience
One (1) year Food Service experience required
A Food Handlers Permit is required within 30 days of hire
Preferred Education and Experience
HS/GED diploma
Customer service experience
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