Payment Card Coordinator

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

*This is a Remote Opportunity

Payment Card Coordinator/Sr Payment Card Operations Analyst

Treasury department manages a $2 Billion card portfolio through Point of Service (POS) applications, devices, and merchant card services. The Treasury Payment Card Team plays a critical role in ensuring secure, compliant, and efficient payment acceptance across the enterprise.

The Treasury Payment Card Team is requesting a full-time Payment Coordinator/Sr. Payment Card Analyst to address the significant increase in both project and operational workload. This role is critical to supporting the Payment Card team, which is currently operating at full capacity due to enterprise-wide initiatives and expanding daily responsibilities.

The Payment Card Team is currently managing complex projects such as Epic Gold implementations, PCI device replacements, Post RFP transitions, and multiple payment vendor migrations, while also supporting enterprise-wide operational needs including merchant account management, device provisioning, compliance audits, and market support. The increasing scope of these activities requires additional support to maintain operational stability, compliance, and timely project delivery.

Enterprise-Wide Project Support

• Coordinate charter development and activities for large-scale payment system implementations.
• Support vendor migration activities, including non-clinical and clinical transitions.
• Coordinate Technical Dress Rehearsals (TDR), “Walk the Walls” and phased implementations for system go-lives.
• Provide go-live and stabilization support for new payment systems and EHR-related initiatives.
• Establish business-as-usual procedures following implementations.
• Manage device lifecycle projects, including replacement of legacy hardware and deployment of new units.
• Track and drive compliance activities, including remediation of non-compliant workstreams for PCI projects.
• Support enterprise reporting and compliance documentation requirements. Regional/Market-Specific Projects
• Support market-driven payment device rollouts and cost recovery efforts.
• Assist with credentialing and regional regulatory requirements.
• Coordinate local compliance initiatives and non-clinical payment program expansions.
• Maintain ongoing collaboration with regional Treasury and operational teams.
• The Payment Card Coordinator will also assist in the same core activities that support consistency across markets, including merchant account coordination, device management, compliance tracking, training, documentation, and leadership reporting.

Day-to-Day Operational Support

• The Payment Card Coordinator will assist the payment card team in coordinating merchant account requests, device ordering, and provisioning of web-based payment applications; supporting quarterly user access audits and compliance activities; tracking and maintaining device inventories across markets; assisting with training, documentation, and reporting; preparing materials for business reviews and compliance meetings; and providing support as projects transition on or offline.

Regional/Market-Specific Projects

• Support market-driven payment device rollouts and cost recovery efforts.
• Assist with credentialing and regional regulatory requirements.
• Coordinate local compliance initiatives and non-clinical payment program expansions.
• Maintain ongoing collaboration with regional Treasury and operational teams.
• The Payment Card Coordinator will also assist in the same core activities that support consistency across markets, including merchant account coordination, device management, compliance tracking, training, documentation, and leadership reporting.

CONTACTS

• This role interfaces with a broad range of stakeholders, including Treasury leadership, cybersecurity, IT, local market leaders, and external vendors/processors.
• The Payment Card Coordinator must consistently demonstrate clarity, professionalism, and a customer-service mindset, aligned with Common Spirit’s mission and values.

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

• Bachelors in Finance, Business, Healthcare Admin and 3 years experience Required.