Director Hospital Operations

St. Luke's Health–The Vintage Hospital provides high-quality, compassionate care for residents of the Willowbrook, Champions, and Tomball areas of Northwest Houston. With the resources of the St. Luke’s Health system, we are able to deliver the most advanced care available to our Northwest Houston community. The Vintage Hospital offers the latest in diagnostic and surgical expertise, including heart care, women’s health, and orthopedics.

Working closely with nursing and senior  leadership, the Director of Hospital Operations reports directly to the President and works in a matrix reporting environment requiring collaboration with executives and managers throughout CHI St. Luke’s as needed to support the integration and expansion of clinical programs/services to achieve the service area(s) objectives.   Directly responsible for assigned areas in ancillary, support and strategic service lines to achieve specific goals/metrics as to the operational and strategic plan. Focusing on the pillars of People, Quality, Service, Stewardship and Growth assures that performance of assigned areas meet or exceed target and collaborates for the development of the organizational culture to assure the assigned facilities is an employer of choice that it excels in patient engagement, marketing, business development, growth and throughput.   The incumbent will need to be actively engaged in the community, participating in Community events, Chambers of Commerce, and Civic Clubs.

• Participates in decision-making processes by collaborating with leaders from the governing body, health system mgmt., hospital leadership council, medical staff and clinical areas in developing the market’s strategic plans, budgets, resource allocation, operation plans and policies.
• Sets strategic direction for the assigned areas, including planning and managing processes and services for these disciplines to meet current and future needs. Develops and integrates these plans and processes to support the vision, mission and strategies. 
• Collaboratively creates effective and ongoing programs to monitor, evaluate, and improve the quality of care and services for assigned areas.  
• Advocates for staff in the assigned areas regarding the allocation of resources including FTE, systems, equipment and support. Provides for the development and management of operating and capital budgets for assigned areas; Responsible for overall performance according to budget.
• Utilizing the Lean Management System directs creative strategies to reduce waste, lower costs while maintaining or enhancing quality. 
• Lead/manage assigned departments and functions.
• Responsible for the maintenance and oversight of assigned contracts and leaders.
• Responsible for the oversight and management of assigned capital projects.
• Actively engaged in the community, participating in Community events, Chambers of Commerce, and Civic Clubs.
• Focused on the growth and community outreach of these outpatient departments.

• Master’s Degree and seven (7) year of experience in the discipline, five (5) of which is leadership experience.