Manager Ambulatory Capacity

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health – one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. Our 130+ clinics across the state of California deliver high-quality, patient-centric care with an emphasis on humankindness. Through affiliations with Dignity Health hospitals, along with our joint ventures and partnerships, we offer a robust, state-of-the-art health care delivery system in the communities we serve .We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.

One Community. One Mission. One California 

Minimum Qualifications:

• Master's degree in healthcare related field or Masters in Business Administration with healthcare experience or a combination of education and experience.
• minimum of 8 years of experience in healthcare administration, with a proven track record of leadership and process improvement; equivalent
  experience.
• Experience working with template designs and scheduling guidelines, creation of action plans, interpersonal communication and influencing skills, ability to manage multiple projects and time, demonstrated ability to execute.

Preferred:

• Project Management experience in a healthcare environment.
• General knowledge of Lean, Six Sigma or other process improvement systems.
• Human-centered design experience.

The Manager of Ambulatory Capacity optimizes clinic scheduling, capacity planning, and patient access across our ambulatory care system. This involves template redesigns, market-level capacity management, and developing online scheduling workflows.

You'll collaborate with stakeholders to align access workflows with best practices, addressing operational challenges.  Responsibilities include managing booking standards, monitoring provider status, and improving clinical performance through data.

This role leads template optimization and ensures access metric goals are met. You'll develop strategies, policies, and workflows for access-related areas within CommonSpirit Health - Dignity Health Medical Foundation's clinics and virtual care.

The Manager of Ambulatory Capacity directly and indirectly enhances access, patient experience, and health outcomes. You'll collaborate with various stakeholders, including Market Leadership, Clinical Operations, and Finance. This role blends operations, strategy, analytics, innovation, project management, and process improvement to drive organizational success.