Patient Service Representative

Ambulatory Care at Penrose Home Health services a 60-mile radius from our office here in Colorado Springs. Our interdisciplinary team includes skilled nursing, physical/occupational/speech therapy, social work and CNAs. We care for a diverse population of patients, aged 18 and above and deliver skilled care in the patient's home environment. Skilled nursing addresses a wide variety of patient education such as medications and disease processes, as well as direct skills including wound care, ostomy teaching and IV/PICC infusion. We strive to deliver exceptional care and educate patients on how to manage their health conditions at home. Being a part of Penrose-St. Francis allows our clinicians to take advantage of growth opportunities within the system and access to the amazing benefits. The flexibility in home health is second to none. Our clinicians self-schedule their caseload, working around their own and the patient's schedule. Our team is very close-knit and has excellent clinical nursing skills with critical thinking that allows us to practice with autonomy.

You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success. 

Join our Patient Service Representative team. As a Patient Service Representative you will:

• Provide clerical/office support within a physician clinic, including, reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources.
• Support through communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient.
• Demonstrate personal accountability for relationship- based care, organizational mission, and core values.

In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:

• Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel , etc.
• High School Diploma or GED required

Physical Requirements - Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally