Patient Account Representative II

St. Francis Nursing Center in Colorado Springs is a 24-hour Skilled Nursing Facility where we create a safe, comfortable, and compassionate home to our residents. We are committed to providing excellent physical, mental, and spiritual care to enable our residents to have a high level of independence and be able to enjoy all that our center has to offer. Our dedicated team has access to the resources and tools required to provide our residents with the best quality of life, while also experiencing a professional environment where our staff can thrive and continue to excel in their career. Surrounded by wildlife, our 110-bed facility offers a picturesque Colorado setting and an atmosphere filled with encouragement, laughter, kindness, and teamwork. If you are passionate about providing the highest quality of care and enriching the lives of residents, we invite you to apply to our team!

You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more.

Join our team as an Patient Account Representative. In this role as a Patient Account Rep II, you will be responsible for:

• Resolving regulatory and commercial accounts.
• Facilitating the analysis and research of EOB’s to problem solve outstanding accounts.
• Analyze credit balances and issues refunds as necessary.

In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:

• 2 years computer experience, strong customer service skills.
• Prior office experience in a healthcare environment, medical terminology, and the ability to multitask and prioritize, preferred.
• High School Diploma or GED required 

Physical Requirements- Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)