Security Officer

Mercy Medical Center, a Dignity Health member, has been building a rich history of care in our community for more than 100 years. We have grown from a small one-story wooden structure into a major healthcare provider with a new 186-bed main campus, offering the latest in facility design and technology. Mercy also operates Outpatient Centers, a Cancer Center and several rural clinics.

Wherever you work throughout our system, you will find faces of experience with dedication to high quality, personalized care. Joining our 1,300 employees, 230 physicians and many volunteers, you can help carry out our commitment to providing our community with the excellence they have come to associate with Mercy Medical Center.

One Community. One Mission. One California 

The Security Officer ensures that the healthcare enterprise reasonably safe and secure environment. Respond promptly to security emergencies within the hospital or other healthcare settings while maintaining a professional demeanor at all times. Is responsible for documenting all incidents and requests for assistance within the hospital reporting platform. Observes and reports activities and incidents at an assigned site. Preserves order and acts to enforce regulations and policies when assistance is requested by medical staff/employees. The security officer shall support CommonSpirit Health's strategic plan and the goals and direction of the quality improvement/process improvement activities. It is expected that the security officer will demonstrate behavior consistent with CommonSpirit Health core values and Humankindness.

Essential Functions include:

• Protecting staff, patients, and visitors by responding to calls for assistance in a timely and prudent manner. Calls may include incidents such as violent or unruly patients, visitors, crimes committed or in progress, or to emergency codes, and requests for opening doors. Patrol the facility and grounds by foot or vehicle; monitor security alarms and dispatch officers promptly to location(s) where needed; and report unsafe acts or conditions.
• Knowledge of emergency procedures, equipment, and supplies, including of radios and hospital codes
• Reports HIPAA breaches if witnessed; investigate security breaches, conducts investigations, and writes incident reports. Ensures that all activities are logged. That incident reports are accurately completed that they are clear, concise, legible and submitted in a timely manner.

• Use appropriate emergency and radio codes in dispatching security officers while knowing hospital campus to ensure that dispatches are to right location.

   

• Keeping the organization’s mission, vision and values at the forefront of all decision making and action.

#SecurityOfficer

Minimum:

• Six (6) months of experience as a security officer in a hospital or healthcare setting, prior law enforcement or military service; or one (1) year of experience as a security officer.
• High school diploma or equivalent; or experience criteria above
• Current state-issued security officer license, showing no disciplinary actions
• American Heart Association CPR/BLS Certification within 90 days of hire
• Current driver’s license issued by the state wherein the position is posted within 30 days of hire

• Able to properly use assigned equipment and follow established policies and procedures

• Completes ICS 100, 200, 700 training courses within 90 Days of hire

• Familiar with the duties and responsibilities of being a security officer

• Knowledgeable in the use of de-escalation techniques

• Maintain all other required training/certifications thereafter while employed by CommonSpirit Health

• Must be able to speak English, communicate clearly orally and in writing

Preferred:

• Completion of IAHSS Basic Training for Healthcare Security Officer