Refund Analyst Lead

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.

Under the supervision of the Refund Analyst, the Refund Analyst Lead is responsible for providing operational support and training to the Reimbursement/Refund Analyst team including rounding with staff, triaging issues and offering solutions. Additionally, they will assist supervisor with special projects including but not limited to providing timely and efficient follow-up with all payer types for all overpaid claims, consistent with the Mission and Philosophy of Dignity Health Medical Foundation.

***This position requires in-person meetings in the Rancho Cordova, CA office while the employee works mostly remotely.

• High School Diploma or GED
• Six years experience working in healthcare revenue cycle and/or a professional medical billing office.

• One-year experience with IDX Practice Management System.

• Knowledge of physician billing regulations. Understanding of professional claims, billing procedures and reimbursement terms.
• Excellent interpersonal and organizational skills.
• Working knowledge of computers and demonstrated proficiency in using e-mail systems, Internet and office software applications.
• Knowledge of Google sheets

• Strong MS Excel skills to interpret and analyze high volume of data.

Preferred Qualifications:

• One year experience with Cerner EHR
• Associates in in Health Care Administration or related field