Patient Account Coordinator

CHI Memorial, a member of CommonSpirit, is an award-winning, not-for-profit, faith-based health care organization dedicated to the healing ministry of Jesus Christ. Founded by the Sisters of Charity of Nazareth, we offer a comprehensive continuum of care, from preventative and primary care to acute hospital services specializing in cancer, cardiac, neuroscience, stroke, and orthopedic services. Our commitment to excellence has earned us top prestigious recognition repeatedly from U.S. News and World Report, PINC AI™, CMS, Healthgrades®, Leapfrog, and most recently as one of the Best Places to Work in Tennessee. We are proud to serve Southeast Tennessee and Northwest Georgia with the expertise of 4,700 team members and nearly 500 affiliated physicians.

Cardiac Rehab- Part time

As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping.

Every day you will meticulously post these charges and payments to patient accounts and efficiently schedule daily appointments, contributing to the smooth operation of patient billing and scheduling.

To be successful in this role, you will demonstrate meticulous attention to detail in financial transactions, strong organizational skills for scheduling, and a commitment to accuracy and efficiency in patient account management.

• Schedules initial assessment/entry appointments for participants.
• Preparing/sending to physician necessary forms, referrals and letters for patient participation in programs offered
• Pre-register new patients, re-register recurring patients, and discharge patients from outpatient programs
• Verification of adequate insurance coverage for all Phase II participants.
• Reviews and audits all treatment records for all patients on a daily basis
• Insures that all charges, revisits, insurance forms, physician referrals, are current and/or complete.

Required

• High School Graduate General Studies and training in patient account management, upon hire or
• High School GED General Studies and training in patient account management, upon hire and
• Three-to-four years of proven practical experience in accounts receivable management and supervision, insurance verification, customer service (patient and physician) and office management in a medical environment
• None, upon hire