Nutrition Assistant Lead

CHI Memorial, a member of CommonSpirit, is an award-winning, not-for-profit, faith-based health care organization dedicated to the healing ministry of Jesus Christ. Founded by the Sisters of Charity of Nazareth, we offer a comprehensive continuum of care, from preventative and primary care to acute hospital services specializing in cancer, cardiac, neuroscience, stroke, and orthopedic services. Our commitment to excellence has earned us top prestigious recognition repeatedly from U.S. News and World Report, PINC AI™, CMS, Healthgrades®, Leapfrog, and most recently as one of the Best Places to Work in Tennessee. We are proud to serve Southeast Tennessee and Northwest Georgia with the expertise of 4,700 team members and nearly 500 affiliated physicians.

Leads the daily operations of Nutrition Assistants and nutrition support staff to assist in ensuring operational efficiency and regulatory compliance.  Participates in and supports all aspects of healthcare food service operations. Works with facility staff to provide optimal nutritional care and demonstrates excellent customer service to patients, guests and staff.  Follows diet manual handbook and diet spreadsheets to ensure therapeutic meal compliance with prescribed diet order.

• Ensures employees follow healthcare food service industry standards, regulations, guidelines and procedures including monitoring and maintaining food temperatures during cooking, holding, and storage processes. Ensures processes and standards are met to avoid cross contamination. Ensures employees adhere to hygiene, food labeling, and food storage standards and maintains tools and equipment according to regulations and facility guidelines. 
• Leads food and nutrition service employees including ensuring menu and diet accuracy, proper meal portioning, presentation and delivery, patient discharge follow-up, etc. Provides direction and development to staff not adhering to policies and procedures. 
• Oversees food preparation and service to ensure the guidelines of menu and dietary requirements are met. Maintains foundational knowledge of recipe ingredients and food allergies in order to respond appropriately to dietary questions and concerns. Assists team members in applying organizational procedures and protocols to reduce the occurrence of errors related to dietary guidelines. 
• Trains new and existing employees to follow departmental policies and procedures. Assesses training progress and provides constructive feedback for improved performance. Supports leadership in employee performance reviews. Supports leadership in the training of nutrition services team members related to areas such as therapeutic diets, retail responsibilities and other departmental areas. 
• Other Duties as assigned by the Leader.

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Required Education and Experience:

• Two (2) years experience in food service or one (1) year hospital nutrition experience. 

Preferred Education and Experience:

• High School Diploma, GED, or equivalent combination of education and experience.