Residency Program Administrator

Dominican Hospital (a member of Dignity Health) is a 222-bed facility that offers a wide range of services to residents of California’s Central Coast. With 24/7 emergency care, comprehensive care in cardiac, orthopedics, oncology, women’s and children’s services, we continue to lead the region in medical innovation and excellence in healthcare.

Comprehensive Care
Dominican offers emergency services and is a Certified Stroke Center and Chest Pain Center. Dominican’s services include the only comprehensive Cancer Center in Santa Cruz County, a Total Joint Replacement program, and advanced neurological and endoscopic services. Dominican regularly receives ‘A’ grades for hospital safety from Leapfrog Group, and has received national recognition for superior patient safety, cardiac care, and stroke treatment from Healthgrades, a leading provider of comprehensive information about physicians and hospitals.
As Santa Cruz County’s heart attack (STEMI) receiving center, Dominican Hospital provides cutting edge cardiac care. The hospital’s heart attack treatment times consistently beat the national average, and the hospital offers two cardiac catheterization labs available 24 hours a day, 7 days a week. Groundbreaking cardiac procedures at Dominican include the Transcatheter Aortic Valve Replacement (TAVR) procedure, which allows for heart valve replacement without opening a patient’s chest.
Dominican Hospital has forged significant partnerships with area hospitals to bring exceptional care to Santa Cruz County. The hospital offers a level III Neonatal Intensive Care Unit (NICU) through a partnership with Lucile Packard Children’s Hospital Stanford. Neurosurgery at Dominican is also offered through a partnership with Stanford Health Care.

One Community. One Mission. One California 

Position Summary:

The Graduate Medical Education (GME) Residency Program Administrator (PA) serves as the manager of the specialty residency program. Responsibilities include creates, monitors and disseminates trainee schedules and manages those rotation schedules throughout the year (entering into residency management system, ensuring budget compliance, verifying required training goals are met). Monitors completion and compliance of all ACGME residency program requirements and institutional policies. Manages residents employee profile through HR Infor system as well as maintains/approves electronic timecard through TEAM systems.

Position Responsibilities:

• Executes institutional and/or program activities with a high degree of independence (e.g. educational events, training, recruitment, orientation, graduation, site visits, etc).
• Partners with program directors concerning program management challenges and activities.
• Identifies and evaluates methods for improvement and makes recommendations to program leadership.
• Partners with program leadership in development of program-level policies and provides copies of program-specific policies to the GME Office.
• Educates and manages distribution of institutional and program policies.
• Provides measurable impact on operational effectiveness and attainments of training program objectives.
• If applicable, oversees the work of support staff.
• Provides mentorship to other program Administrators.
• Functions as a liaison between the residents/fellows, program director, faculty, GME office, Institutional Program Manager GME, human resources labor relations, participating sites, and other internal department and outside agencies.
• Manages tracking data: Rotations Case/Procedure logs Work Hour compliance Conference attendance Evaluations Scholarly Activity QI/Patient Safety projects Licensure Vacation, sick time.
• Critically evaluates program policies to ensure alignment with institutional and accreditation requirements.
• Generates faculty and resident list for institutional Clinical Learning Environment Review (CLER) visit.
• Responds to any additional institutional GME requests.
• Creates, monitors and disseminates trainee schedules and
  manages those rotation schedules throughout the year (entering into residency management system, ensuring budget compliance, verifying required training goals are met, etc.).
• Monitors completion and compliance of work hour logs.
• Tracks moonlighting activities of trainees and ensures compliance with moonlighting policies.
• Provides accurate information about the physicians who trained in the program and is detail oriented in the credentialing process.
• Drafts the “Verification of Training” forms. Drafts recommendation letters.
• Knowledgeable on appropriate releases of information and ensures the program is properly protected prior to releasing any information on a past trainee.
• Ensures appropriate documentation is prepared when a trainee enters an improvement status (ie. probation).
• Maintains appropriate documentation for board eligibility. Ensures state licensure requirements are met by the program.

REQUIRED:

• Minimum of 3 years experience in program managing or business related field. 

• Demonstrates expertise in the ability to operate independently to achieve and maintain high levels of successful project completion.

• Capable of maintaining professional relationships with all levels of institutional personnel.

• Demonstrated professional expertise within multiple environments, placing priority on time management, organizational skills, and
  constant high levels of tact, integrity and confidentiality as the position consistently involves participation and/or management of confidential and sensitive data.

PREFERRED:

• Accreditation experience, including working with regulatory agencies.