Business Support II

Mercy Hospital is an 82 bed, acute care hospital located in the scenic southwestern Colorado town of Durango. It is the only hospital in Colorado to be rated by Medicare with five stars for overall hospital quality. It is recognized for excellence in orthopedic and spine surgery and for outstanding patient experience and patient safety. Mercy has also received ten consecutive 'A' grades for patient safety from The Leapfrog Group. Our providers use state-of-the-art technology in an environment designed to promote wellbeing and healing of body, mind, and spirit. Among the many specialty services available at Mercy are emergency care (Level III trauma designation), surgical care, cardiac care (including interventional), Orthopedic and Spine Centers of Excellence, a Family Birthing Center, home care, hospice care and more. Durango offers an exceptional quality of life with small town charm, excellent schools, and year-round, world-class outdoor recreation opportunities including snow sports, river sports, hiking, biking, camping and more.

You have a purpose, unique talents and now is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.

To provide clerical/office support for the center, including, but not limited, to reception, telephone, medical records; surgical scheduling, insurance verification, computer data entry, referrals, retrieval of medical and demographic information from internal and external systems and sources.

In addition to bringing humankindness to the workplace each day, qualified candidates will need the following:

• High School Diploma/G.E.D.- Required 
• One year's experience in an outpatient clinic, physician office, or health care setting. Previous work history that demonstrates competent office and computer skills, filing, telephone answering, reception.
• Proficient knowledge of computer software (EPIC experience).
• Knowledge of Medical Terminology and Medical Insurance payers.
• Attention to detail.
• Critical thinking and problem solving.
• Desire to work with medically needy patient populations.

Sedentary work - prolonged periods of sitting and exert up to 10 lbs. force occasionally