Radiology Clerk/Scheduler

Arroyo Grande Community Hospital, located in Arroyo Grande, California, is rated a top Joint Replacement Center by Blue Shield and is among the Top 10% in the nation for Joint Replacement. Arroyo has achieved the prestigious designation as a Primary Stroke Center by the Joint Commission. The Emergency Department is one of the busiest in the county and nationally recognized for superior patient satisfaction. The hospital also provides the only comprehensive hospital-based Acute Rehabilitation Center on the Central Coast. Arroyo Grande Community Hospital is a part of Dignity Health’s Southern California Division and is a member of CommonSpirit Health, the largest not-for-profit health care system in the nation, boasting an integrated network of top quality hospitals, with physicians from the most prestigious medical schools, and comprehensive outpatient services - all recognized for quality, safety, and service. Each hospital is supported by an active philanthropic Foundation to help meet the growing health care needs of our communities. Learn more here at www.dignityhealth.org/arroyo-grande.

One Community. One Mission. One California 

As our Radiologic Technologist (Rad Tech), you will be pivotal in producing diagnostic images that enable Radiologists to accurately diagnose and manage patient conditions.

Each day, you will perform a variety of imaging examinations, including X-rays, ultrasound, diagnostic fluoroscopy, CT/CAT scans, and MRIs, while actively contributing to a positive patient experience through direct interaction.

To excel, you must deeply understand diagnostic imaging's critical importance, encompassing expertise in workflow, patient positioning, and capturing precise results essential for timely and accurate diagnoses.

• DUTIES
  
  
  1.1 Insures daily schedules are distributed to Radiologist, Imaging sections and Admitting department.
  
  
  1.2 Process examination requests for inpatients and complete order entry into computer system as necessary.
  
  
  1.3 Answer telephones and takes messages.
  
  
  1.4 Process patient film jackets for examinations.
  
  
  1.5 Answer telephone requests for examination reports and call reports to offices as needed.
  
  
  1.6 Pull films for clinics and physicians offices as requested.
  
  
  1.7 Maintains and is responsible for the safekeeping of patient records.
  
  
  1.8 Ensures physician complaints are kept to a minimum.
• PROFESSIONAL CONDUCT
  
  
  2.1 Employee has the willingness and ability to perform additional duties and responsibilities in different areas of the department on an as-needed basis or as determined by management.
  
  
  2.2 Follows established hospital and department policies.
  
  
  2.3 Communicates well with supervisor reporting problems with equipment, supplies or procedures. Requests assistance as appropriate.
  
  
  2.4 Maintains good attendance and punctuality.
  
  
  2.5 Consistently projects positive professional image through appearance and behavior.
  
  
  2.6 Attends 80% of staff meetings and read and initials minutes of all meetings.
• PERFORMANCE IMPROVEMENT
  
  
  3.1 Errors, inefficiencies and inaccuracies are brought to management's attention with suggestions for improvement.
  
  
  3.2 Develops innovative solutions to departmental problems.
  
  
  3.3 Identifies and implements methods of controlling costs or generating revenue while providing maximum value to both the patient/ customer and the hospital.
  
  
  3.4 Measures progress against quality goals.
• ESSENTIAL DUTIES AND RESPONSIBILITIES FOR COMPLIANCE
  
  
  4.1 Supports proper care of patient and mission of the Hospital.
  
  
  4.2 Maintains confidentiality.
  
  
  4.3 Makes decisions in accordance with the best interests of the individual and organization we serve. Avoids actual, and the appearance of, conflict of interest.
  
  
  4.4 Is aware of applicable laws and regulations that govern their role as healthcare providers.
  
  
  4.5 Works within their scope of practice as dictated by law.
  
  
  4.6 Assists with audits as requested and assigned.
  
  
  4.7 Demonstrates work place practices that maintain patient privacy and confidentiality. Consistently follows regulatory, TJC, Dignity Health, and hospital policy requirements relating to the disclosure of and/or access to protected health information.
  
  
  4.8 Demonstrates work place practices that maintain the security of protected health information including maintaining PHI in a secure work environment; reporting suspected breaches of PHI security to Management or Privacy Officer, and following all policies and regulatory requirements for the safeguarding of PHI.
  
  
  4.9 Follows all hospital policies on credit card handling procedures and treats all credit card information as HIPAA protected and confidential; only accessing a single credit card payment at a time.

Required

• Previous experience in a medical setting
• Experience in Admitting scheduling 

Preferred

• Previous experience in a radiology setting