Sys Manager Physician and APP Listening

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

JOB SUMMARY / PURPOSE

The SYSTEM MANAGER PHYSICIAN AND APP LISTENING is a pivotal role responsible for advancing organizational engagement through the design, administration, and analysis of team member surveys, with a strong emphasis on supporting the ministry’s physician and advanced practice provider (APP) population. This position partners closely with the organization’s survey vendor to oversee the full lifecycle of survey activities—from planning and launch to insight generation and action planning. The incumbent will serve as a trusted consultant to physician and APP executive leaders, helping them interpret survey insights and translate feedback into meaningful, measurable actions. Additionally, the role collaborates across the Talent, Learning, and Capabilities Team to ensure survey initiatives are aligned with broader integrated talent stewardship strategies, creating synergies across team and organizational work efforts.

ESSENTIAL KEY JOB RESPONSIBILITIES

• Survey Design & Development
• Survey Administration
• Data Analysis & Reporting
• Continuous Improvement

MINIMUM QUALIFICATIONS

Required Education and Experience

Master’s Degree in Industrial / Organizational Psychology, Statistics, Business / Data Analytics, or other related field; a combination of education and/or additional job related experience may be substituted in lieu of the degree

Required Minimum Knowledge, Skills, Abilities and Training

• 5 years of professional experience in a related field such as workforce / business analytics, management consulting, organizational research, or strategic HR business partnership
• 3 years of experience supervising professional-level staff