Receptionist

At CHI Mercy Health, you'll discover a place where your professional growth is deeply valued within a truly supportive and rewarding environment. For over a century, our commitment to Compassion, Inclusion, Integrity, Excellence, and Collaboration has guided every interaction, shaping how we care for our patients and uplift one another. Today, as CHI Mercy Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth. We are proud of our state-of-the- art care and numerous awards and accreditations that reflect our dedication to excellence. When you join CHI Mercy Health, you become part of a team that delivers top-quality, professional healthcare and contributes to a legacy of service built on collaboration and shared purpose.

As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey.

Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.

To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.

• Manages patient check-in, ensuring compliance and necessary paperwork completion.
• Answers phones, schedules appointments, and obtains accurate patient/insurance information, including copays.
• Scans patient materials into electronic medical records and prepares charts for appointments.
• Conducts patient check-out, including pricing, payment collection, and scheduling follow-up.
• Handles record filing, confirms next-day appointments, and follows up on missed appointments.

Shift: 7am - 5pm

Schedule: Monday - Friday

Student loan repayment program offered!

Required

• High School Diploma or GED

Preferred

• Healthcare experience