Sign on Bonus for qualifying new external RN Navigators available!
Franciscan Medical Group, part of Virginia Mason Franciscan Health, is currently seeking a full time RN-Navigator for our Franciscan Urology Associates Clinic in Tacoma, WA. Seeking a RN to join our growing Urology clinic. Ample hands-on patient care in an ambulatory outpatient clinic setting. Gorgeous view of Commencement Bay. No nights, weekends or organizationally recognized holidays required.
As a Navigator RN, you will provide expert nursing guidance and support to patients as they navigate complex healthcare journeys.
Every day you will assess patient needs, educate on treatment options, coordinate care across multiple providers, and facilitate access to resources, acting as a central point of contact.
To be successful, you will demonstrate strong clinical knowledge, exceptional communication and problem-solving skills, and a compassionate, patient-centered approach to ensure seamless and informed care.
- Coordinates care for all assigned patients throughout the continuum of care from diagnosis to release from care. Develops and shares assessments, goals, nursing interventions and patient response; remains a support system throughout the patient’s course of treatment.
- Provides support to the patient/family during difficult decision-making periods, empowering them to make informed treatment decisions; advocates for patient/family in decision-making discussions, preserving and protecting patient autonomy, dignity, rights and cultural beliefs.
- Provides education, psychosocial and logistical support to improve patient preparedness for treatment and to streamline care path transitions.
- Determines and assesses personal needs/concerns and helps patients/families to understand treatment options and what the diagnosis means.
- Identifies actual and/or potential problems/concerns and intervenes in a timely and appropriate manner.
- Coordinates tests and other procedures so all are timely and with as few interruptions to the patient’s life as possible.
- Provides follow-up for further diagnostic work-up, education and support to promote coping for both the patient and family.
- Maintains ongoing communication with patients to check progress through the course of their experience to help assure their needs are being met
- Attends and participates in hospital patient rounds with physician and/or multi-disciplinary team, depending on assigned department.
- Provides education to meet the needs to patient, families, healthcare providers, and the community.
- Continually assesses the educational needs of patient, families, healthcare providers and the community.
- Initiates and documents patient teaching, working with all resources to provide all of the information patients and their families need and want.
- Responds to patient requests for information regarding the disease process, treatment plans/options and expected side effects/outcomes of treatment
- Develops educational materials from current literature and other resources and makes available to patients and healthcare providers/staff.
- May plan and hold classes to meet patient needs.
- Consults and collaborates with other providers to meet the medical, social, and financial needs of patients; Formulates an individualized, holistic care plan for patients and evaluates general management of patients and patient’s response to nursing interventions and multi-disciplinary treatment plans.
- Communicates and collaborates with physicians involved in the patient’s care and formulates an individualized, holistic care plan for patients based on evidence-based research.
- Consults with physicians/providers who need assistance with the care of their patients related to continuity of care, coordination of care and education, and resources services available.
- Contacts and interacts with external services/support groups when appropriate to fulfill patient needs.
- Refers patients to appropriate resources/professionals, and coordinates the appropriate resources and consultative services to provide seamless continuity of care and appropriate follow-up plan of care.
- May provide advocacy assistance with insurance and/or financial issues.
- Facilitates the development, implementation and adherence to clinical and research guidelines to ensure optimal clinical outcomes; works with care team to assure direct care needs are met, assisting as needed or assigned; ensures follow-up on identified patient clinical and non-clinical care, facilitating communication and compliance to care plans (e.g. medication reconciliation, follow-up on trigger points, patient care conferences, etc.).
- Consults with physicians, professional nursing staff and ancillary members of the patient care team in determining nursing care/treatment plans/case management and to address clinical practice issues and changes.
- Provides accurate and timely data tracking, management, evaluation and reporting of clinical/treatment protocols/practices through ongoing observation and analysis of current activities.
- Contributes to an environment of quality and process improvement; ensures accurate and timely data collection and entry into patient database as indicated by department guidelines.
- Identifies patterns of variance from standardized practices guidelines and recommends strategies to resolve them; tracks and evaluates interventions and outcomes.
- Provides continuing assistance to management with respect to the implementation and ongoing maintenance of policies, standards, procedures and automated tools that support CHI-FH goals and department-specific objectives/initiatives.
- Assists with the monitoring of patient outcomes; audits and evaluates results achieved in relation to objectives; participates in the development, evaluation, serves as department representative on cross-functional and interdisciplinary teams as assigned.
- Provides operational support and contributes to clinical research activities conducted by department.
- Assesses daily patient schedule, nurse staffing requirements and available resources in accordance with established standards/guidelines; may revise work schedules to ensure adequate staff coverage.
- Coordinates clinical research activities conducted by the department.
