HIM Rep

CHI Memorial Medical Group (Mountain Management Services), a member of CommonSpirit Health, is a leading provider of comprehensive office management services for Memorial Health Partners and affiliated physicians in Southeast Tennessee and North Georgia. Our award-winning, faith-based organization is dedicated to supporting the delivery of exceptional healthcare in the region. We are proud to be consistently recognized for excellence by organizations like U.S. News & World Report, PINC AI™, CMS, Healthgrades®, Leapfrog, and as one of the Best Places to Work in Tennessee. We are honored to be your trusted ally in health, dedicated to serving our community with compassion and excellence.

As our HIM Clerk, you will manage patient health information and medical records, ensuring accuracy, compliance, and integrity for patient care.

Every day you will retrieve, file, and organize patient records (physical/electronic), ensuring completeness and confidentiality. You'll process information requests, verify identities, assist providers with access, and conduct quality checks on scanned documents. Responsibilities include updating demographics, handling correspondence, and responding to inquiries per privacy regulations.

To be successful, you will demonstrate meticulous attention to detail, strong organizational skills, and proficiency in HIM systems/office software. Excellent communication and customer service, coupled with a deep understanding of HIPAA and HIM principles, are essential.

• Assemble patients’ health information in chart.
• Ensure all forms are accurately completed, properly identified, and signed.
• Ensure all necessary patient information is in the computer and up to date.
• Scan pertinent information into patient’s EMR.
• Obtain and handle medical record document requests from outside parties, which may include subpoenas, FMLA forms, etc. for response and regulation compliance.

Required

• High School Graduate General Studies and 1 year related experience in a healthcare environment , upon hire or
• High School GED General Studies and 1 year related experience in a healthcare environment