Mkt Director Patient Care Svcs Quality Phys Enterprise-NV

Requisition ID
2025-450855
Department
General Medical Clinic
Hours / Pay Period
80
Shift
Day
Standard Hours
Monday - Friday 8:00- 5:00
Location
NV-HENDERSON
Posted Pay Range
$54.76 - $81.45 /hour
Telecommute
No

Where You’ll Work

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona, and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.

Job Summary and Responsibilities

Job Summary:

 

The Market Director - Patient Care Services and Quality is responsible for leading the design, coordination, implementation and management of ambulatory practices related to quality, safety and clinical practice.  This nursing leader identifies opportunities for improved ambulatory patient care, incorporating evidence-based practices to improve patient outcomes for the market.

This position will oversee an ambulatory quality team and provide leadership in defining, implementing and integrating quality, safety, service and efficiency strategies into the plans, policies, and organization processes that affect the organization's operations and strategic direction.

 

Essential Functions:

  • Responsible for ensuring non-provider clinical practice complies with state, national and regulatory guidelines and clinical competency assessments are completed to ensure staff’s ability to perform tasks based on clinical skills, knowledge, education and experience. 
  • Facilitates the advancement of High Reliability Organization, patient safety and infection prevention initiatives within ambulatory clinic settings.
  • Responsible for compiling and interpreting data, preparing reports, and presenting results as requested by market, region or national leaders.
  • Leads the market in defining opportunities for improvement identified through analyses of quality indicators and patient safety reports/trends and communicates these to appropriate leaders and committees for further decision.
  • Responsible for leading quality teams, supporting their development, problem identification data collection, and outcomes.
  • Responsible for leading physicians, clinic leaders, staff, and other health care professionals to improve safety and quality in the market.
  • Works collaboratively with clinical informaticists to optimize disease registry data utilization and quality reporting. 
  • Responsible for maintaining quality management documents, files, and correspondence in an organized, confidential, and secure manner.
  • Provides leadership, oversight and guidance to clinic leaders in support of a culture of continuous improvement and clinical excellence.

Job Requirements

Minimum:

 

Experience and Education:

  • Bachelors Of Nursing
  • Masters Of Nursing preferred
  • Minimum of five (5) years progressive management responsibility in an ambulatory care setting, three (3) of which are related to managing an organization’s quality improvement plan.
  • Experience developing and implementing clinic, service and operational process improvement initiatives, both small and large scale.

Licensure:

  • Registered Nurse: NV 

Knowledge, Skills and Abilities:

  • Current knowledge of regulatory requirements for ambulatory care services (e.g. state, federal, local regulations, etc.).
  • Knowledge and expertise in specific performance improvement/CQI methodologies (e.g. Six Sigma, LEAN).

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