Community Wellness Outreach Specialist

Founded by the Sisters of Mercy, Mercy Hospitals have a history of caring for our community that goes back more than 100 years. We provide a broad range of medical and surgical services including minimally invasive and outpatient options. Our family of services includes the area's only inpatient oncology unit, the Orthopedic, Spine, and Hand Center, Family Birth Center, the Lactation Support Center and retail store, and many others. Mercy Hospital Downtown is a 194-bed facility located in downtown Bakersfield. Mercy Hospital Southwest is a 78-bed facility and the only hospital located in the rapidly growing area west of Highway 99. Mercy Hospital is a member of Dignity Health and is a trusted community partner, serving residents of Bakersfield and Kern County with quality, compassionate care since 1910. Learn more here at https://www.dignityhealth.org/central-california/locations/mercy-bakersfield.
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One Community. One Mission. One California 

As our Community Health Worker, you will be a vital link between individuals and essential community resources, actively working to reduce health disparities and improve access to support services.

Every day, you will proactively engage with clients, assessing their needs and identifying pathways to care and support. You'll connect individuals to relevant health, social, educational, and employment resources, providing guidance and practical assistance to overcome logistical barriers.

To be successful in this role, you will possess a profound understanding of diverse community needs, exceptional problem-solving abilities, empathy, and resilience. Your dedication to empowering clients and removing barriers to care will be paramount.

• Building community relationships and increasing program visibility within the community.
• Providing education on various health topics
• Enrolling participants in classes and workshops
• Completing and submitting all required documents and reports to Supervisor
• Clerical duties, such as data entry, making phone calls to participants and preparing workshop packets.

Minimum Qualifications:

• Experience in customer service and community outreach preferred.
• Must be a motivated well-organized learn player.
• Must be culturally sensitive and have excellent interpersonal communication and customer service skills.
• Must be able to work independently stay focused on results and task orientation.
• Prior knowledge in public health promotion perinatal services and marketing helpful.
• Ability to utilize office equipment (i.e. photocopy macnine faimile machines and telephones.
• Bilingual (Spanish/English - verbal and written for both) for effective communication with patients family members and customers of all social and economic levels from a diverse cultural and ethnic population.
• HSD/GED
• Current drivers license and car insurance

Preferred Qualifications:

• AA Degree or higher in the area of social services