Patient Access Representative

St. Elizabeth Hospital, located in Fort Morgan, Colorado, is a Level 3 Trauma Center and an American College of Cardiology Accredited Chest Pain Center serving northeastern Colorado. Providing care through-out the region, St. Elizabeth Hospital provides cardiology, maternal, emergency, surgical, pediatrics, and acute care inpatient services in addition to the multitude of subspecialists in our specialty clinic. At 50 beds, St. Elizabeth is the region's referral center serving a wide span of northeastern Colorado. Since 1952, St. Elizabeth has been serving the community in Morgan County which is one of the most diverse counties in Colorado speaking more than 28 languages.

As "the champion of first impressions" our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.

You’ll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will: 

• Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
• Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
• Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
• Serve as a mentor to new associates and assist in new employee orientation.

In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:

• Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.
• Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
• High School diploma required

Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)