Support Technician

About Sequoia Hospital – Hello Humankindness

Dignity Health Sequoia Hospital is an accredited, not-for-profit community hospital providing innovative and exceptional health care for generations of Bay Area residents. Sequoia’s Heart and Vascular Institute is a nationally known pioneer in advanced cardiac care, affiliated with the Cleveland Clinic Heart and Vascular Institute. Sequoia has received national recognition from Healthgrades for superior patient safety and was named as one of America’s top 100 hospitals for cardiac care. Our Total Joint Replacement program is a designated Blue Distinction Center for Knee and Hip Replacement. Our Birth Center is consistently ranked as a favorite among Peninsula families. We are also known for our comprehensive emergency care and leading-edge tomosynthesis 3-D mammogram technology. Our Pavilion combines the most advanced medical and surgical services with a unique healing environment, including private, spacious rooms and inviting garden areas.

One Community. One Mission. One California 

As a Support Tech, you will provide essential technical assistance and dedicated service, ensuring the smooth operation and optimal performance of our systems and equipment.

Every day you will expertly troubleshoot issues, install and configure hardware and software, respond to user inquiries, and meticulously document solutions to deliver efficient and reliable support.

To be successful, you will demonstrate outstanding technical proficiency, strong problem-solving skills, and a patient, customer-focused demeanor, contributing to a seamless and productive operational environment.

• Greets patients, visitors, staff, and physicians promptly and courteously. Refers to each individual by name when appropriate.
• Maintains all patient safety procedures including: proper patient identification, use of side rails, and .use of gloves.
• Verifies patient identification by checking armband.
• Utilizes proper safety techniques including: body mechanics in lifting and moving patients, use of isolation precautions, weight of linen bags.
• Maintains a professional appearance at all times., including wearing hospital ID .
• Responds effectively to all emergency Team 4 events and Code Blues.

Required

• High School Graduate General Studies and Customer Service experience and experience dealing with the public, upon hire or
• High School GED General Studies and Customer Service experience and experience dealing with the public, upon hire and
• Basic Life Support - CPR, upon hire

Preferred

• Hospital environment experience