As our Medical Staff Coordinator, you'll provide vital administrative support to the Medical Staff Office, managing efficient credentialing, privileging, and re-credentialing processes, thereby maintaining compliance and supporting quality care.
Every day you will manage credentialing cycles (applications, verification, files) and support Medical Staff Committees (materials, minutes, communication). You'll ensure regulatory compliance, maintain the medical staff database, and serve as a resource.
To succeed, you need meticulous attention to detail, strong organization, deep understanding of credentialing, excellent communication, and a commitment to confidentiality and compliance.
- Initiates and coordinates the collection of primary source information for credentialing purposes. Verifies, compiles, manages and maintains confidential research required for credentialing of initial appointment and reappointment applicants. Processes applications according to established legal, State and Federal agencies, State licensing board, regulatory and facility standards. Coordinates, tracks, and monitors flow of information to ensure the timely processing and notification of applicants in accordance with the guidelines and policies established.
- Conducts thorough analysis of all primary source documentation received for assessment of qualifications/competencies. Assures appropriate education and training including procedural documentation has been provided to support clinical privileges requested. Identifies any potential quality of care issues, behavioral problems, and/or other issues escalating as necessary. Summarizes and prepares credentialing information, including information about flagged concerns, for review and decisions. Applies the credentials evaluation process uniformly to all initial appointment and reappointment applications to ensure compliance with CHI St. Luke’s Health credentialing policies, procedures and applicable Medical Staff Bylaws. Compiles information regarding CME credits and other requirements in accordance with state licensing requirements and Division policy.
- Facilitates medical staff leadership review and evaluation of documentation in each application. Serves as a primary point of contact for practitioners during appointment and reappointment process. Must be available to guide practitioners through the process and clearly communicate requirements. Communicates questions and concerns regarding application documentation with leaders in a clear, concise and factual manner.
- Maintains an accurate, secure and current database of physician and advanced practitioner/allied health professional information. Follows data entry policy.
- Mentors less experienced colleagues. Actively identifies, participates in developing and implementing best practices.
- Conducts audits to identify opportunities for improvement, providing feedback to colleagues and supervisor.
